BROOKE MUNGUIA
Billings,MT
Summary
Strong team collaborator focused on achieving optimal patient outcomes and adapting to changing needs. Known for reliability, technical expertise, and patient-centric approach.
Overview
22
22
years of professional experience
Work History
Optician
Yellowstone Eye Care
01.2024 - Current
- Calibrated seg heights, vertex and pupillary distance, and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
- Scleral lens training with patients.
Receptionist, Accounts Receivable
Yellowstone Eye Care
01.2019 - Current
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
- Reduced late payments by timely processing of invoices and consistent follow-up with clients.
- Collaborated with team members to ensure the smooth operation of daily tasks, fostering a positive work environment.
Dental Assistant
DR. Bryer Family Dentistry
01.2016 - 01.2019
- Obtained Dental Assistant Certification
- Relied heavily on teamwork and communication to assist Doctor in dental procedures
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Pharmacy Technician
Walmart Pharmacy
01.2003 - 01.2016
- Obtained Technician License with State of Montana and stayed current on all continuing education
- Input and processed customer prescriptions
- Teamwork and customer service
Skills
- Customer service
- Computer skills
- Administrative functions
- Insurance verification
- Insurance billing
- Optical measurements
Timeline
Optician
Yellowstone Eye Care
01.2024 - Current
Receptionist, Accounts Receivable
Yellowstone Eye Care
01.2019 - Current
Dental Assistant
DR. Bryer Family Dentistry
01.2016 - 01.2019
Pharmacy Technician
Walmart Pharmacy
01.2003 - 01.2016
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