Brooklyn Arnold
Libby
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and using great interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. 10+ years of work and volunteer experience in multiple fields. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Receptionist
Cabinet Peaks Orthopedics
07.2024 - Current
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Answered phone promptly and directed incoming calls to correct offices within department.
- Resolved patient problems and complaints.
Receptionist
Cabinet Peaks Medical Center
08.2022 - 08.2023
- Greeted patients warmly to increase comfort and create rapport.
- Safeguarded patient data in compliance with HIPAA and CPMC facility policies.
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
Office Assistant
Behavior Health
09.2021 - 04.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
Classroom Supervisor
Calvary Chapel Christian School
09.2019 - 06.2021
- Completed and documented teacher-administered assessments.
- Delivered instruction designed to meet class and student goals.
- Reinforced appropriate academic and pro-social behavior.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
House Cleaning
Self Employed
03.2019 - 03.2020
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Front End Cashier
Fred Meyer
09.2017 - 02.2019
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Helped customers complete purchases, locate items and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Education
Libby High School
Libby, MT06.2012
Skills
- Available for full-time work with a flexible schedule
References
Autumn Smith- Revenue Cycle Manager
Cabinet Peaks Medical Center Libby, MT
(406) 283-7000
Tony Espino- School Administrator
Calvary Chapel Christian School El Centro, CA
(760) 352-0336
Tim Francis- Front End Manager
Fred Meyer Lynnwood, WA
(425) 787-4900
Timeline
Receptionist
Cabinet Peaks Orthopedics
07.2024 - Current
Receptionist
Cabinet Peaks Medical Center
08.2022 - 08.2023
Office Assistant
Behavior Health
09.2021 - 04.2022
Classroom Supervisor
Calvary Chapel Christian School
09.2019 - 06.2021
House Cleaning
Self Employed
03.2019 - 03.2020
Front End Cashier
Fred Meyer
09.2017 - 02.2019
Libby High School
Similar Profiles
Kelli Rigney-WolfeKelli Rigney-Wolfe
Speech-Language Pathologist at Cabinet Peaks Medical CenterSpeech-Language Pathologist at Cabinet Peaks Medical Center
DAVIDA TUBBSDAVIDA TUBBS
Bartender/Server at Twin Peaks, Twin Peaks GirlBartender/Server at Twin Peaks, Twin Peaks Girl
Karma Tshering SamdrupKarma Tshering Samdrup
Senior Planning Officer at Office of Cabinet Affairs and Strategic Coordination, Cabinet Secretariat, Royal Government of BhutanSenior Planning Officer at Office of Cabinet Affairs and Strategic Coordination, Cabinet Secretariat, Royal Government of Bhutan
Kyle BothwellKyle Bothwell
Mechanical General Superintendent Solar at Primoris Renewable EnergyMechanical General Superintendent Solar at Primoris Renewable Energy
Grace DoolinGrace Doolin
Barista at Hav-A-JavaBarista at Hav-A-Java