Bryan Casteel
Billings
Summary
Dynamic professional with extensive experience in driver-partner onboarding at Uber, excelling in compliance management and performance analysis. Proven ability to enhance partner retention through effective training programs and operational improvements. Strong communicator with a commitment to safety and service excellence, ensuring optimal delivery performance and customer satisfaction.
Experienced with navigating city routes and ensuring timely and safe transportation. Utilizes problem-solving skills to manage dynamic driving conditions and enhance rider satisfaction. Track record of maintaining high level of customer service through effective communication and adaptability.
Professional driver with strong focus on safety, efficiency, and customer satisfaction. Proven ability to collaborate with team members and adapt to changing conditions. Equipped with excellent navigation skills, punctuality, and reliable, results-driven approach. Highly skilled in maintaining vehicle upkeep and providing exceptional service.
Overview
11
11
years of professional experience
Work History
Uber Partner
Uber
02.2025 - Current
- Managed driver-partner onboarding processes, ensuring compliance with local regulations.
- Developed and maintained relationships with driver-partners to enhance retention and satisfaction.
- Analyzed performance metrics to identify trends and recommend operational improvements.
- Implemented training programs for new driver-partners to promote safety and service excellence.
Geobox Driver
PepsiCo
02.2022 - 01.2025
- Operated delivery vehicles to ensure timely distribution of products.
- Maintained accurate records of deliveries and inventory levels.
- Complied with safety regulations and company policies during transportation.
- Conducted pre-trip inspections to ensure vehicle readiness and safety standards.
- Provided exceptional customer service during product delivery interactions.
- Assisted in training new drivers on route efficiency and safety practices.
- Collaborated with logistics team to optimize delivery routes and schedules.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
Driver
Cr England - Global Transportation
08.2021 - 01.2022
- Operated vehicles safely while adhering to traffic laws and company policies.
- Conducted routine vehicle inspections to ensure optimal performance and safety compliance.
- Delivered goods efficiently, maintaining schedules and minimizing delays in transit.
- Assisted in loading and unloading cargo, ensuring proper handling and storage protocols.
- Maintained accurate records of deliveries, mileage, and fuel usage for reporting purposes.
- Communicated effectively with dispatchers to coordinate routes and address any issues promptly.
Concrete Laborer
S&m Design
01.2015 - 10.2020
- Operated heavy machinery for concrete pouring and finishing tasks.
- Assisted in site preparation, including excavation and grading.
- Maintained tools and equipment for optimal performance and safety compliance.
- Mixed concrete according to specifications for various projects.
Education
High School Diploma -
Willis High School
Willis, TX01-2005
Skills
- Driver-partner onboarding
- Compliance management
- Performance analysis
- Operational improvements
- Botany basics
Languages
Spanish
Limited Working
Korean
Elementary
English
Native or Bilingual
Japanese
Elementary
Timeline
Uber Partner
Uber
02.2025 - Current
Geobox Driver
PepsiCo
02.2022 - 01.2025
Driver
Cr England - Global Transportation
08.2021 - 01.2022
Concrete Laborer
S&m Design
01.2015 - 10.2020
High School Diploma -
Willis High School