Brynn Steinbrook
Bozeman
Summary
Dependable, organized, and dedicated individual with many years of hands-on experience supporting business areas such as customer service, accounting, database management, and team mentoring. Collaborative team player with strong communication, decision-making, and time management abilities.
Overview
5
5
years of professional experience
Work History
Universal Teller
Intrepid Credit Union
11.2024 - Current
- Processed transactions efficiently, leading to increased customer satisfaction.
- Cultivated strong relationships with customers through attentive listening and tailored financial advice based on individual needs.
- Cultivates a workplace environment that encourages team spirit.
Automotive Prep Technician
Big Sky Tint
05.2024 - 11.2024
- Handled vehicle preparation before handing it off to the technician.
- Provided support to the lead technician doing diverse assignments.
- Handled vehicle pick-ups and drop-offs as required.
- Prepared and applied ceramic coating.
Barista
Espresso to Go
05.2024 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Accounts Payable Clerk
Ressler Motors
11.2023 - 04.2024
- Perform bank reconciliations to ensure accuracy of account information.
- Analyze financial data and identify discrepancies and errors.
- Reconciling accounts and resolve payment discrepancies
BDC Representative
Ressler Motors
09.2022 - 11.2023
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
- Performed data entry into computer systems accurately and efficiently.
- Developed strong working relationships with internal departments to ensure customer satisfaction.
- Ensured compliance with company standards related to BDC operations procedures and processes.
- Trained new staff on customer service processes, product knowledge, and company policies.
Service Advisor
Ressler Motors
05.2022 - 09.2022
- Explained the features and benefits of products or services offered by the dealership to customers.
- Prepared invoices for services rendered and collected payments from customers.
- Ensured that all customer inquiries were handled promptly and accurately.
- Upsold additional products or services when appropriate.
- Motivated and supported colleagues to help maintain low turnover.
Service Drive Attendent
Ressler Motors
10.2021 - 05.2022
- Greeted customers warmly and professionally upon arrival to the business.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Provided assistance with customer inquiries and requests regarding services offered by the company.
- Provided support to other departments when needed during peak times of activity.
- Performed light maintenance tasks such as dusting furniture or vacuuming carpets.
Automotive Detail Technician
Ressler Motors
08.2020 - 10.2021
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
Education
Kukkiwon Certified Jr. Black Belt & Instructor
Bozeman Taekwondo Academy
Bozeman, MTSkills
- Leadership
- Communication
- Critical thinking
- Client Service
- Accounts Payable
- Interpersonal Skills
Education and Training
other
Timeline
Universal Teller
Intrepid Credit Union
11.2024 - Current
Automotive Prep Technician
Big Sky Tint
05.2024 - 11.2024
Barista
Espresso to Go
05.2024 - 11.2024
Accounts Payable Clerk
Ressler Motors
11.2023 - 04.2024
BDC Representative
Ressler Motors
09.2022 - 11.2023
Service Advisor
Ressler Motors
05.2022 - 09.2022
Service Drive Attendent
Ressler Motors
10.2021 - 05.2022
Automotive Detail Technician
Ressler Motors
08.2020 - 10.2021
Kukkiwon Certified Jr. Black Belt & Instructor
Bozeman Taekwondo Academy
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