PAUL ABEL
Helena
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DDP Targeted Case Manager
State Of Montana
11.2023 - Current
- Conducted comprehensive assessments to identify individual's needs and appropriate resources for support.
- Coordinated care transitions between various providers, minimizing gaps in service provision for individuals.
- Managed caseloads efficiently while maintaining high-quality service delivery standards.
- Built service lines and individual cost plans for individuals on the 0208 Waiver.
- Educated clients and their families on available resources and their rights within the system, empowering them to advocate for themselves effectively.
- Informed individuals and families of community resources, vocational, CFC services, residential services, and behavioral supports.
- Streamlined documentation processes, ensuring timely submission of reports and compliance with regulations.
- Advocated on behalf of clients when faced with challenges or obstacles impeding their progress towards goals and necessary services.
- Facilitated successful referrals to specialized programs or agencies based on individual client needs and eligibility requirements.
- Provided crisis intervention services, deescalating tense situations and connecting individuals with appropriate emergency resources.
- Coordinated care team meetings with providers, individuals and families to discuss, monitor, and modify care plans.
Residential Coordinator
AWARE
05.2020 - 11.2023
- Maintained important organizational paperwork and resident data.
- Collected feedback from residents and family members to identify opportunities for program and operational improvements
- Recruited, hired and trained registered behavioral technicians, providing day-to-day direction and guidance
- Delivered referrals and information to residents and families about available services, programs and resources
- Work with health care providers to establish proper plans of care for our individuals.
- Accurately completed safety incident reports and documented in each electronic health record.
- Worked directly with case management and financial coordinators to develop PSP for individuals with developmental disabilities
- Evaluated program effectiveness. Coordinated with behavioral support team to modify behavioral support plans and ensure proper ABA training and consistency.
- Developed a strong sense of community among residents through the organization of events, activities, and support services.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
- Managed maintenance of facilities' physical condition, inspecting grounds regularly to identify and coordinate needed repairs and upkeep
- Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs
- Enforced policies and safety standards through building and room rounds
Personal Care Assistant
Home Advantage
03.2015 - 03.2020
- Built strong relationships with clients to deliver emotional support and companionship
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Assisted individuals with active daily living needs to maintain self-esteem and general wellness
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Transported individuals to events and activities, medical appointments, and shopping trips
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures
- Replaced bandages, dressings and binders to care for wounds and encourage healing
- Scheduled daily and weekly care hours for client caseload
- Worked with health care professional providing physical therapy to individual to increase strength and mobility
- Maintained clean personal areas and prepared healthy meals to support individual's needs
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
Store Manager
Suffield Cordial Shoppe
01.2007 - 02.2015
- Managed inventory control, cash control, and store opening and closing procedures
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Assisted with hiring, training and mentoring new staff members
- Approved regular payroll submissions for employees
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Trained new employees on proper protocols and customer service standards
Education
Bachelor of Arts - History Education
Westfield State University
Westfield, MA05.2015
Skills
- Medication Management
- Keeping and Maintaining records
- Teaching independent living skills through Applied Behavior Analysis
- Program Director, Following Behavioral Support Plans
- Reviewing and investigating critical incidents
- Registered Behavioral Technician
- Acquire Brain Injury
- Intakes and Assessments
- CPR First AID
- Wound Care
- Excel
- Referrals
Certification
Critical Incident Investigations certification
Registered Behavior Technician certification
Timeline
DDP Targeted Case Manager
State Of Montana
11.2023 - Current
Residential Coordinator
AWARE
05.2020 - 11.2023
Personal Care Assistant
Home Advantage
03.2015 - 03.2020
Store Manager
Suffield Cordial Shoppe
01.2007 - 02.2015
Bachelor of Arts - History Education
Westfield State University
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