Caitlin Pitcher
Kalispell
Summary
Dedicated nonprofit professional and Flathead Valley native with 7 years of experience supporting underserved populations, particularly youth and individuals facing hardship. Skilled in both direct client services and behind-the-scenes operations, including fundraising, administrative support, and program coordination. Seeking a mission-driven role that aligns with core values and creates meaningful impact.
Overview
14
14
years of professional experience
Work History
Case Manager
Cedar Creek Integrated Health
03.2025 - Current
- Developed individualized care plans to meet client needs and goals.
- Coordinated services with healthcare providers to ensure comprehensive client support.
- Conducted assessments to evaluate client progress and adjust care strategies accordingly.
- Facilitated communication between clients, families, and multidisciplinary teams for optimal outcomes.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Administrative Assistant/Relief Staff
The Sparrow’s Nest of NW MT
09.2018 - Current
- Office responsibilities included maintaining accounts through quick books, answering the phone, preparing financial reports for the board of directors, deposits, processing mail, auditing accounts, donor retention and records upkeep.
- Attended community trainings and networking events
- Event planning, fundraising, and giving presentations on program
- Worked with youth in home to meet responsibilities and provide whatever support needed.
Office Manager/Bookkeeper
Samaritan House
01.2023 - 01.2025
- Responsible for all aspects of Samaritan House office. Including payroll, donor retention, accounts payable, customer service, accounting, record keeping, Board reports, and assisting the Executive Director.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Assistant manager of the office
Heritage Place Health Care Community
07.2014 - 02.2017
- Responsible for customer service, ordering and stocking all nursing and office supplies, payroll assistance, account payables, maintaining resident trust accounts, paying resident bills and insurance premiums, auditing checking account, auditing and billing all oxygen equipment, maintaining confidential medical and financial files for each resident, sorting mail, other duties as assigned.
Health Program Assistant I
Flathead City-County Health Department
10.2011 - 05.2013
- Responsible for customer service, phones, deposits, checking in patients, taking payments, meeting minutes, record keeping, filing, data entry, print bids, building insurance claims, etc…
Education
Community College - administration, legal, medical
Flathead Valley
Kalispell, MT01.2011
High school -
Whitefish
01.2009
Skills
- Suicide prevention
- Trauma Informed Care
- Conflict intervention and de-escalation
- Published writer in Montana Alert magazine
- CPR certified
- Bookkeeping
- Donor retention
- Fundraising
Timeline
Case Manager
Cedar Creek Integrated Health
03.2025 - Current
Office Manager/Bookkeeper
Samaritan House
01.2023 - 01.2025
Administrative Assistant/Relief Staff
The Sparrow’s Nest of NW MT
09.2018 - Current
Assistant manager of the office
Heritage Place Health Care Community
07.2014 - 02.2017
Health Program Assistant I
Flathead City-County Health Department
10.2011 - 05.2013
Community College - administration, legal, medical
Flathead Valley
High school -
Whitefish
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