Carissa NEATER
Kila
Summary
Professional house cleaning expert prepared for leadership role. Proven ability to deliver exceptional results through efficient cleaning practices and strong organizational skills. Known for effective collaboration with team members and adaptability to changing needs. Valued for reliability, attention to detail, and strong work ethic.
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Developed strong organizational and time-management skills in fast-paced, client-focused environment. Demonstrated proficiency in maintaining high standards of cleanliness and efficiency. Looking to transition into new field and apply these transferrable skills to new challenges.
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
14
14
years of professional experience
Work History
Lead Professional House Cleaner
BeeSatisfied Cleaning
09.2023 - 06.2024
- Trained new hires on company procedures, ensuring consistent quality across all team members.
- Reduced client complaints by addressing concerns promptly and implementing corrective actions when necessary.
- Maintained a clean, safe, and healthy environment through the proper use of cleaning products and equipment.
- Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Changed bed linens and collected soiled linens for cleaning.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Housekeeper/Kitchen Staff Member
Hampton
02.2022 - 07.2022
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Changed bed linens and collected soiled linens for cleaning.
- Verified cleanliness and organization of storage areas and carts.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Housekeeper/Kitchen Hand
Prestige Assisted Living
03.2010 - 01.2012
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Changed bed linens and collected soiled linens for cleaning.
- Adhered to professional house cleaning checklist.
- Washed and put away kitchen dishes, utensils and glassware.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Handled requests for extra linens, toiletries and other supplies.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Cashier
Homegoods
06.2018 - 05.2001
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Hospitality And Tourism
Columbia Southern University
Orange Beach, ALAccounting And Finance
Southern New Hampshire University
Hooksett, NHSkills
- Strong work ethic
- Bathroom sanitization
- Appliance cleaning
- Deep cleaning expertise
- Elderly care assistance
- Cleaning and organizing
- Customer service
Accomplishments
I Completed a CNA Course at Kalispell Regional Medical Center and completed my 6 week training at Brendan House. My License is Currently expired.
Timeline
Lead Professional House Cleaner
BeeSatisfied Cleaning
09.2023 - 06.2024
Housekeeper/Kitchen Staff Member
Hampton
02.2022 - 07.2022
Cashier
Homegoods
06.2018 - 05.2001
Housekeeper/Kitchen Hand
Prestige Assisted Living
03.2010 - 01.2012
Hospitality And Tourism
Columbia Southern University
Accounting And Finance
Southern New Hampshire University
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