Carl Redman
Sidney
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Mail Carrier
USPS
02.2020 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Sales Associate
Cellular Plus
02.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted customers in troubleshooting issues on their devices
Associate
PLAYlive Nation
08.2017 - 02.2018
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Performed cash, card, and check transactions to complete customer purchases.
Baker
Great American Bagel
04.2016 - 08.2017
- Produced consistently high-quality baked goods for customers.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Barista
Hastings Entertainment Inc
04.2015 - 04.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
Education
No Degree - Theater Arts
Rocky Mountain College
Billings, MTHigh School Diploma -
Sidney High School
Sidney, MT05-2012
Skills
- Safety awareness
- Weather tolerance
- Interpersonal communication
- Teamwork
- Problem-solving
- Organizational skills
- Manual dexterity
- Hand-eye coordination
- Troubleshooting
Timeline
Mail Carrier
USPS
02.2020 - Current
Sales Associate
Cellular Plus
02.2018 - 12.2019
Associate
PLAYlive Nation
08.2017 - 02.2018
Baker
Great American Bagel
04.2016 - 08.2017
Barista
Hastings Entertainment Inc
04.2015 - 04.2016
No Degree - Theater Arts
Rocky Mountain College
High School Diploma -
Sidney High School
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