A Human Resources Manager with experience in employee relations, training and development. Dedicated and Hardworking to ensure the best for the business operations. Proactive and hands- on in completing tasks.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Head of Human Resources and Health & Safety
Piscopo Gardens Ltd
Burmarrad
05.2020 - Current
Training and Development- Created from scratch training plans for different departments to ensure all employees are cross trained in different sections
Ensuring compliance with HR laws and regulations
Manage recruitment and selection process together with operations manager
Implemented all policies and procedures for the company
Ensuring wellbeing and morale of the staff is happy and positive
Addressed employee conflicts, following company procedures
Improved business HR policies by guiding managers and also employees
Preparing HR presentations for Board of Directors
Ensuring labour cost is kept within companies budget
Reduced staff turnover through improved performance programmes for development
Preparing and compiling required documentation for Third Country Nationals
Created record for new employees and closed records for terminated employees
Input new payroll data documentation into computer system
Processing of payroll for an average of 100 employees using Indigo Shireburn system
Human Resources and Payroll Supervisor
Lidl
Luqa
08.2016 - 01.2019
Responded to enquiries and provided information regarding payroll related matter
Onboarding of new employees
Screen candidates, resumes and job applications
Prepare recruitment materials and post jobs online
Monitor and apply HR recruiting practices
Organise induction days every month to make sure onboarding employees understand companies structure, culture, policies and procedures
Documented employee attendance, leave, overtime and updated them on the database
Reconciled and processed expense reports for employees
Generated wage for around 300 employees
Input new payroll data documentation on computer system
Responded to queries regarding payroll and expense reimbursements
Processed holiday and vacation leave requests
Created records for new employees and closed records for terminated employees
Managed employee records to maintain updated information
Restaurant Manager Wagamama
Noodles Unlimited
St. Julians
09.2009 - 07.2016
Opening the first restaurant of Wagamama in St. Julians back in 2009 hand in hand with management and Directors
Delivered in-depth training to employees according to the companies franchise training
Promoted a positive atmosphere within the team to ensure that this will guarantee an exceptional customer experience and a strong team
Planned staff rotas to meet customer demands while ensuring labour cost is kept within the budget
Ordering required quantities of restaurant goods such as beverages, equipment and supplies
Ensuring the cost of beverage, food and cost of sales is kept within budget
Monthly stocking inventory to ensure cost of sale remain within the budget
Ensuring Health and Safety procedures are constantly adhered to
Organising audits twice a year to keep a high standard in food safety policy
Collaborated with the Head Chef to always implement fresh food and make sure food safety is daily adhered to
Coaching the team to always be the best not only for themselves but for customers alike
Identify problem situations and trying to solve them as best possible to avoid misunderstandings within the team
Recruited and trained management and team members to deliver a high performance to our clients
Monitored and maintained stock levels to maximise efficiency and minimise waste
Resolving of complaints to achieve positive customer outcomes
Ensure the staff wellbeing is kept well to achieve better results and have minimal turnover
Restaurant Shift Manager
McDonalds
06.2004 - 03.2009
Responsible for overseeing all activity taking place in restaurant during shifts
Delegating tasks to team members
Resolving problems that might occur during shift
Setting performance reviews for team members and working on their personal growth to better them and performance of restaurant
Organising training plans for employees to improve their performance and help them grow within the company
Weekly stocking inventory to monitor any deviations that might occur
Closing end of day reports and balancing cash registers
Reporting to the Restaurant Manager and meeting with management to review future goals
Maintaining a positive work environment that meets company employment guidelines
Following Health and Safety procedures all the time
Education
Human Resources & Employment Law
21 Business Centre
Malta
St. Joseph School
Blata l-Bajda
Skills
Problem solving
undefined
Timeline
Head of Human Resources and Health & Safety
Piscopo Gardens Ltd
05.2020 - Current
Human Resources and Payroll Supervisor
Lidl
08.2016 - 01.2019
Restaurant Manager Wagamama
Noodles Unlimited
09.2009 - 07.2016
Restaurant Shift Manager
McDonalds
06.2004 - 03.2009
Human Resources & Employment Law
21 Business Centre
St. Joseph School
Similar Profiles
Josephine MusanjeJosephine Musanje
Landscaping Worker at Piscopo GardensLandscaping Worker at Piscopo Gardens