Carmelita Debono
Ghaxaq
Summary
A Human Resources Manager with experience in employee relations, training and development. Dedicated and Hardworking to ensure the best for the business operations. Proactive and hands- on in completing tasks.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Head of Human Resources and Health & Safety
Piscopo Gardens Ltd
Burmarrad
05.2020 - Current
- Training and Development- Created from scratch training plans for different departments to ensure all employees are cross trained in different sections
- Ensuring compliance with HR laws and regulations
- Manage recruitment and selection process together with operations manager
- Implemented all policies and procedures for the company
- Ensuring wellbeing and morale of the staff is happy and positive
- Addressed employee conflicts, following company procedures
- Improved business HR policies by guiding managers and also employees
- Preparing HR presentations for Board of Directors
- Ensuring labour cost is kept within companies budget
- Reduced staff turnover through improved performance programmes for development
- Preparing and compiling required documentation for Third Country Nationals
- Created record for new employees and closed records for terminated employees
- Input new payroll data documentation into computer system
- Processing of payroll for an average of 100 employees using Indigo Shireburn system
Human Resources and Payroll Supervisor
Lidl
Luqa
08.2016 - 01.2019
- Responded to enquiries and provided information regarding payroll related matter
- Onboarding of new employees
- Screen candidates, resumes and job applications
- Prepare recruitment materials and post jobs online
- Monitor and apply HR recruiting practices
- Organise induction days every month to make sure onboarding employees understand companies structure, culture, policies and procedures
- Documented employee attendance, leave, overtime and updated them on the database
- Reconciled and processed expense reports for employees
- Generated wage for around 300 employees
- Input new payroll data documentation on computer system
- Responded to queries regarding payroll and expense reimbursements
- Processed holiday and vacation leave requests
- Created records for new employees and closed records for terminated employees
- Managed employee records to maintain updated information
Restaurant Manager Wagamama
Noodles Unlimited
St. Julians
09.2009 - 07.2016
- Opening the first restaurant of Wagamama in St. Julians back in 2009 hand in hand with management and Directors
- Delivered in-depth training to employees according to the companies franchise training
- Promoted a positive atmosphere within the team to ensure that this will guarantee an exceptional customer experience and a strong team
- Planned staff rotas to meet customer demands while ensuring labour cost is kept within the budget
- Ordering required quantities of restaurant goods such as beverages, equipment and supplies
- Ensuring the cost of beverage, food and cost of sales is kept within budget
- Monthly stocking inventory to ensure cost of sale remain within the budget
- Ensuring Health and Safety procedures are constantly adhered to
- Organising audits twice a year to keep a high standard in food safety policy
- Collaborated with the Head Chef to always implement fresh food and make sure food safety is daily adhered to
- Coaching the team to always be the best not only for themselves but for customers alike
- Identify problem situations and trying to solve them as best possible to avoid misunderstandings within the team
- Recruited and trained management and team members to deliver a high performance to our clients
- Monitored and maintained stock levels to maximise efficiency and minimise waste
- Resolving of complaints to achieve positive customer outcomes
- Ensure the staff wellbeing is kept well to achieve better results and have minimal turnover
Restaurant Shift Manager
McDonalds
06.2004 - 03.2009
- Responsible for overseeing all activity taking place in restaurant during shifts
- Delegating tasks to team members
- Resolving problems that might occur during shift
- Setting performance reviews for team members and working on their personal growth to better them and performance of restaurant
- Organising training plans for employees to improve their performance and help them grow within the company
- Weekly stocking inventory to monitor any deviations that might occur
- Closing end of day reports and balancing cash registers
- Reporting to the Restaurant Manager and meeting with management to review future goals
- Maintaining a positive work environment that meets company employment guidelines
- Following Health and Safety procedures all the time
Education
Human Resources & Employment Law
21 Business Centre
MaltaSt. Joseph School
Blata l-BajdaSkills
Problem solving
Works well under pressure
Communication skills
Peoples skills
Leadership experience
Attention to detail
Multitasking
Adaptability
Timeline
Head of Human Resources and Health & Safety
Piscopo Gardens Ltd
05.2020 - Current
Human Resources and Payroll Supervisor
Lidl
08.2016 - 01.2019
Restaurant Manager Wagamama
Noodles Unlimited
09.2009 - 07.2016
Restaurant Shift Manager
McDonalds
06.2004 - 03.2009
Human Resources & Employment Law
21 Business Centre
St. Joseph School