With 15 years of experience in the iGaming industry, I have consistently delivered results by leading high performing teams, enhancing customer retention, and optimizing operational efficiency. I started my career in 2010 at a land-based casino before transitioning to online gaming in 2017, where I developed deep expertise in Customer Service, Operational Management, Anti-Money Laundering and Responsible Gaming. As a results-driven leader with a passion for iGaming, I am committed to supporting stakeholders, mitigating risk, and delivering a seamless, compliant, and sustainable customer experience. Most recently, I held a leadership role that was made redundant, allowing me to further strengthen my skills in team management and strategic decision-making while continuing to drive impactful outcomes.
Experienced in utilizing OneTrust for data protection