CAROLINE MICALLEF
Santa Venera
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
35
35
years of professional experience
Work History
Clerical Officer
Education Department
06.2023 - Current
- Processing of purchase invoices: Obtaining quotes, entering purchase invoice in system, payments to suppliers. Data inputting into Standard ERP (E-Finance) system. Communication with suppliers and users of school facilities, ensuring that the correct processes are adhered to. Issuing invoices to third parties and chasing for receipts. Bank reconciliations, other general office duties including filing. Use of MS applications, mainly MS Excel.
- Type of business or sector: Public Service
Assistant Clerk, promoted to Clerk in January 2023
Examinations Department
01.2015 - 06.2023
- Look up customer’s exam certificates and issuing Provisional Certificate according to results, issuing receipts for applications payments, handling requests and queries by phone and by emails. Filing and updating database with circulars.
- Type of business or sector: Public Service
Ward Clerk
St. Luke’s Hospital, Health Department
01.1996 - 01.2000
- Managing the ward’s reception, accepting patients for appointments, handling files and health documents
- Type of business or sector: Public Service
Assistant Ward Clerk
Gzira Health Centre, Health Department
01.1991 - 01.1996
- Managing stock of stationery items, sending appointments to patients and administration tasks.
- Type of business or sector: Public Service
Education
Skills
- Work collaboration, workplace etiquette, able to communicate well with colleagues and superiors
- ECDL Advanced
- Handling payments
- Data entry
- Professional and mature
- Record sorting and filing
- Records maintenance
- Data recording
Self-assessment
Maltese
Native or Bilingual
English
Professional Working
Italian
Limited Working
Timeline
Clerical Officer
Education Department
06.2023 - Current
Assistant Clerk, promoted to Clerk in January 2023
Examinations Department
01.2015 - 06.2023
Ward Clerk
St. Luke’s Hospital, Health Department
01.1996 - 01.2000
Assistant Ward Clerk
Gzira Health Centre, Health Department
01.1991 - 01.1996
Painting
I like to draw and paint in my free time, specialising in portraits.