Carrie Wilkins
Billings
Summary
Skilled professional with expertise in data integrity assurance, process improvements, and effective communication. Ready to leverage experience in administration and management to support team collaboration and drive success. Eager to apply troubleshooting and problem-solving abilities to enhance operational efficiency.
Overview
32
32
years of professional experience
Work History
Dispatcher
Yellowstone Ice and Water
Billings, MT
09.2025 - Current
- Demonstrated exceptional multitasking skill when managing a high volume of calls with professionalism.
- Proficiently utilized computer systems for accurate data entry, tracking, and management of driver information.
- Coordinated delivery schedules to optimize route efficiency and minimize delays.
- Communicated with drivers to ensure timely pick-ups and drop-offs of ice and water products.
Pricebook Analyst
Parkland USA Conomart Super Stores
Billings, MT
05.2017 - 08.2025
- Collaborated with national venders(Pepsi, Coke, Redbull, ect.) to identify opportunities for process improvement and increased efficiency.
- Entered all pricing and promotional data for beverage and grocery items into the system that serviced multiple convenience stores.
- Analyzed and solved price tag issues to ensure accuracy and consistency.
- Traveled to multiple cities and helped assist with store optimization and training.
Office Manager
Pro Autosound & Security
Billings, MT
09.2015 - 05.2017
- Coordinated office operations, ensuring efficient workflow and communication among staff.
- Managed payroll for employees, and ensured that effective measures were taken to ensure confidentiality.
- Oversaw inventory management, tracking supplies to maintain optimal stock levels.
- Streamlined administrative processes, improving efficiency in document handling and filing systems.
Bookkeeper
CityService Valcon Dba GM Petroleum Distribtutors
Billings, MT
08.2014 - 05.2015
- Oversaw monthly financial closing processes, ensuring accuracy and compliance with accounting standards.
- Managed accounts payable and receivable functions, optimizing cash flow and vendor relationships.
- Streamlined bookkeeping procedures, enhancing operational efficiency and reducing processing time by implementing new software tools.
- Proficiently utilized Microsoft Word, Excel, and Publisher whilst operating multi-line phone systems and ten-key data entry.
Accounts Receivable Clerk
Gm Petroleum Distributors
Billings, MT
04.1994 - 08.2014
- Processed and recorded customer payments efficiently to maintain accurate accounts receivable records.
- Submitted DEQ tier two reports to the state yearly.
- Calculated employees time-cards, driver's miles, and rates for payroll processing.
- Resolved discrepancies in billing and payment inquiries through effective communication with clients.
Education
Bachelor of Science - Accounting
Montana State University Billings
Billings MTSkills
- Customer Service
- Team Collaboration
- Data Entry
- Decision-making
- Effective Communication
- Management of Financial Resources
- Large Dataset Manipulation
- Data Processing and Integrity Assurance
- Process Improvements
- Administration and Management
- Microsoft Office
Timeline
Dispatcher
Yellowstone Ice and Water
09.2025 - Current
Pricebook Analyst
Parkland USA Conomart Super Stores
05.2017 - 08.2025
Office Manager
Pro Autosound & Security
09.2015 - 05.2017
Bookkeeper
CityService Valcon Dba GM Petroleum Distribtutors
08.2014 - 05.2015
Accounts Receivable Clerk
Gm Petroleum Distributors
04.1994 - 08.2014
Bachelor of Science - Accounting
Montana State University Billings