Casey Gilchrist
Great Falls
Summary
Accomplished professional with expertise in office management and payroll processing at HJ Gilchrist & Company and Alluvion Health. Enhanced workflow efficiency by implementing organizational strategies and automated systems. Recognized for exceptional customer service and attention to detail, promote strong client relationships and team collaboration. Proven ability to streamline operations and improve overall productivity.
Overview
5
5
years of professional experience
Work History
Office Manager
HJ Gilchrist & Company
05.2022 - 04.2025
- Managed office operations, ensuring efficient workflow and adherence to company policies.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Conducted biweekly verification and reconciliation of employee timecards, and submitted them to the proper accounting department for processing.
Team Associate
Walmart
11.2023 - 07.2024
- Assisted customers in locating products, enhancing overall shopping experience.
- Collaborated with team members to maintain clean and organized sales floor.
- Operated cash register, processing transactions accurately and efficiently.
- Stocked shelves to ensure product availability and optimal presentation.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Payroll Coordinator
Alluvion Health
11.2021 - 04.2022
- Processed payroll for over 200 employees, ensuring accuracy and compliance with regulations.
- Coordinated with HR to resolve payroll discrepancies and employee inquiries efficiently.
- Implemented automated payroll ADP systems, reducing processing time by enhancing workflow efficiency.
- Monitored compliance with federal and state tax laws, minimizing risks related to payroll liabilities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
Patient Advocate
Alluvion Health
07.2020 - 11.2021
- Advocated for patient needs, ensuring access to appropriate health services and resources.
- Coordinated communication between patients and medical staff, enhancing overall patient experience and satisfaction.
- Mentored new staff on best practices for patient advocacy, improving team efficiency and service delivery.
- Led initiatives to streamline patient intake processes, reducing wait times and enhancing operational efficiency.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Entered details into computer systems and managed database of information.
- Negotiated payment plan arrangements with medical billing departments on behalf of the patients experiencing financial hardship.
COVID-19 Tester
Alluvion Health
06.2020 - 07.2020
- Conducted COVID-19 testing for diverse populations, ensuring patient comfort and safety.
- Collaborated with healthcare teams to streamline testing processes and improve patient flow.
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
Education
High School Diploma -
Fort Benton High School
Fort Benton, MTSkills
- Customer service
- Office management
- Organizational skills
- Data entry
- Clear oral/written communication
- Billing
- Payroll processing
- Clerical support
- Mail handling
- Scheduling
- Attention to detail
- Multitasking and organization
Timeline
Team Associate
Walmart
11.2023 - 07.2024
Office Manager
HJ Gilchrist & Company
05.2022 - 04.2025
Payroll Coordinator
Alluvion Health
11.2021 - 04.2022
Patient Advocate
Alluvion Health
07.2020 - 11.2021
COVID-19 Tester
Alluvion Health
06.2020 - 07.2020
High School Diploma -
Fort Benton High School