Casey McGiboney
Bozeman
Summary
My prior work experiences have developed my skills in prescription processing, insurance claims, patient support, and team collaboration. I have a strong foundation in customer service and efficiency. I am passionate about developing and applying new skills. I am eager to expand my management skills, as well as interested in expanding my knowledge of marketing and finance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Remote Pharmacy Technician
OSRX Pharmaceuticals
Missoula
09.2025 - 12.2025
- Processed eye drop orders for shipment while ensuring accuracy and efficiency.
- Addressed patient inquiries and resolved issues, contributing to improved customer satisfaction.
- Assisted with high call volumes to verify addresses and process payments, supporting overall operational efficiency.
- Collaborated remotely with team members to ensure timely completion of project tasks.
Pharmacy Technician
Highland Park Pharmacy
Bozeman
08.2023 - 09.2025
- Processed prescriptions and billed insurance, resolving rejected claims efficiently.
- Assisted the pharmacist with daily operations by answering phones and aiding patients.
- Counted and labeled prescriptions accurately to ensure timely dispensing.
- Managed cash register duties to maintain smooth transactions.
Server
Missoula Country Club
Missoula
06.2021 - 05.2023
- Executed setup and service for events including weddings, graduations, and corporate gatherings.
- Processed orders, crafted beverages, and delivered food within clubhouse and pool areas.
Receptionist
Riley McGiboney State Farm
Missoula
05.2022 - 08.2022
- Handled phone inquiries and processed payments, informing customers about outstanding balances to enhance satisfaction.
- Coordinated front desk operations to maintain a welcoming environment for all visitors, improving first impressions.
Barista
Starbucks
Missoula
08.2020 - 02.2021
- Managed order-taking in drive-through and inside, operating cash register while preparing beverages and food in fast-paced environment.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations and dining areas throughout shifts.
- Provided exceptional customer service by engaging with customers and addressing needs.
Life Enrichment Care
The Springs at Missoula
Missoula
05.2019 - 08.2019
- Worked in the memory care unit and planned activities for memory care patients, including meal times and enriching activities.
- Collaborated with team members to create a supportive environment that encouraged resident participation.
Education
Undergrad - Business Management
Montana State University
Bozeman, MT08-2026
High School Diploma -
Sentinel High School
Missoula, MT05-2022
Skills
- FDA and HIPAA compliance
- Insurance billing
- Payment processing
- Data entry
- Microsoft Excel
- Microsoft Word
- Attention to detail
- Time management
- Team collaboration
- Customer service
- Communication skills
- Detail orientation
- Computer skills
Certification
Certified Pharmacy Technician
Accomplishments
Alpha Lambda Delta-2022
Affiliations
B Corp Case Competition Participant-2026
Timeline
Remote Pharmacy Technician
OSRX Pharmaceuticals
09.2025 - 12.2025
Pharmacy Technician
Highland Park Pharmacy
08.2023 - 09.2025
Receptionist
Riley McGiboney State Farm
05.2022 - 08.2022
Server
Missoula Country Club
06.2021 - 05.2023
Barista
Starbucks
08.2020 - 02.2021
Life Enrichment Care
The Springs at Missoula
05.2019 - 08.2019
Undergrad - Business Management
Montana State University
High School Diploma -
Sentinel High School