Celsey Vonheeder
Missoula ,MT
Summary
Dedicated and detail-oriented Patient Care Coordinator with a strong background in medical administration, patient support, and healthcare operations. Experienced in insurance verification, appointment scheduling, and ensuring seamless patient experiences. Adept at collaborating with medical professionals to optimize workflow efficiency while maintaining a high standard of patient care.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Providence Women's Care and Family Wellness
08.2023 - Current
- Serve as the primary point of contact for patients, ensuring a seamless care experience.
- Verify insurance coverage and process claims accurately to prevent billing discrepancies.
- Schedule and coordinate patient appointments, follow-ups, and referrals.
- Maintain accurate medical records and ensure all documentation complies with HIPAA standards.
- Provide compassionate assistance to patients and families, addressing concerns with professionalism.
Sterile Processing Technician
Providence St. Patrick Hospital
11.2022 - 08.2023
- Collaborated with medical teams to ensure timely availability of sterile instruments.
- Followed strict sterilization and decontamination protocols to maintain patient safety.
- Managed inventory of surgical tools and medical supplies to support hospital operations.
- Assisted in maintaining compliance with infection control and healthcare safety regulations.
Housekeeper
Quinn's Hot Springs Resort
06.2022 - 08.2022
- Maintained cleanliness in guest rooms and common areas to ensure high-quality service.
- Followed strict sanitation procedures, ensuring a hygienic and comfortable environment.
- Developed strong attention to detail, a skill essential for maintaining healthcare cleanliness standards.
Sterilization Dental Assistant
MT West Dental
08.2021 - 05.2022
- Sterilized and prepared dental instruments, ensuring a clean and safe clinical environment.
- Assisted in patient care by preparing treatment rooms and supporting dental procedures.
- Maintained accurate documentation of sterilization records and supply inventory.
- Educated patients on post-procedure care and provided reassurance throughout treatments.
Education
High School Diploma -
Plains High School
Plains, MT05-2022
Skills
✔ Patient Scheduling & Coordination
✔ Insurance Verification & Billing
✔ Medical Records Management (HIPAA Compliance)
✔ Strong Communication & Interpersonal Skills
✔ Appointment & Referral Coordination
✔ Customer Service & Patient Advocacy
✔ Healthcare Administrative Support
✔ Multitasking & Problem-Solving
Timeline
Patient Care Coordinator
Providence Women's Care and Family Wellness
08.2023 - Current
Sterile Processing Technician
Providence St. Patrick Hospital
11.2022 - 08.2023
Housekeeper
Quinn's Hot Springs Resort
06.2022 - 08.2022
Sterilization Dental Assistant
MT West Dental
08.2021 - 05.2022
High School Diploma -
Plains High School
Similar Profiles
JENNIFER A HALLJENNIFER A HALL
Senior P.C.C at Women's Care and Family WellnessSenior P.C.C at Women's Care and Family Wellness
Amy BarrettAmy Barrett
Patient Coordinator at AMMC Women's Clinic/Family Practice/Urgent CarePatient Coordinator at AMMC Women's Clinic/Family Practice/Urgent Care
Ana LopezAna Lopez
Medical Assistant /Office Administrator at Palmdale Regional Women's And Family CareMedical Assistant /Office Administrator at Palmdale Regional Women's And Family Care