Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Charles Westwood

Billings

Summary

Results-driven Account Manager known for exceptional productivity and efficient task completion. Specializing in client relationship management, strategic planning, and market analysis. Excel in communication, negotiation, and problem-solving to achieve client satisfaction and loyalty.

Overview

12
12
years of professional experience

Work History

Account Manager

Rinker Materials
Billings
07.2023 - Current
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Presented product features and advantages to potential customers during sales meetings.
  • Attended trade shows and conferences as a representative of the company.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Acted as main point of contact in matters relating to client concerns and needs.

Territory Manager

Old Hickory Sheds
Billings
08.2022 - 07.2023
  • Managed 25 shed dealerships across five states to maximize operational efficiency.
  • Oversaw operations of two production factories, ensuring consistent output quality.
  • Scouted new dealership opportunities to expand market presence.
  • Trained and supported sales staff to enhance performance and customer engagement.
  • Coordinated distribution and inventory deliveries for timely fulfillment.
  • Engaged with customers to address needs and provide effective solutions.
  • Developed and communicated growth strategies with ownership to align objectives.

Field Sales and Marketing Representative

Techtronic Industries
Billings
01.2021 - 08.2022
  • Grew TTI brands account with Walmart through strategic relationship management.
  • Cultivated strong partnerships with Walmart management to enhance store presence and support.
  • Developed customer relationships, boosting strategic combo kit sales while delivering exceptional service.
  • Created opportunities with local business buyers to increase TTI brand awareness.
  • Hosted demo events, generating an additional 110% in sales per event on average.
  • Analyzed weekly sales reports to identify growth opportunities and forecast market trends.
  • Served as Sales Captain for the regional sales team, presenting updates and training sales skills.
  • Organized weekly overnight sales trips to engage store management statewide.

Operations Intern

Yellowstone Bank
Billings
05.2020 - 07.2020
  • Acquired deep knowledge of finance and business analysis methods used by banks.
  • Managed multiple projects simultaneously, consistently meeting all deadlines.
  • Executed loan underwriting, filed federal reports, and presented findings to bank owners.
  • Analyzed data effectively to create actionable plans.

Volunteer

YWAM Ships
Port Moresby
01.2018 - 05.2018
  • Managed wound care tent operations for YWAM Pacific Link in remote Papua New Guinea.
  • Organized, stocked, and transported medical equipment from ship to shore for patient treatment.

Guide

Geyser Whitewater Expeditions
Big Sky
05.2017 - 08.2017
  • Guided up to eight clients through class VI whitewater rapids, ensuring safety and enjoyment.
  • Trained clients to paddle in sync, enhancing group performance on the water.
  • Organized and led trips involving up to eight rafts from loading to completion.
  • Coordinated equipment management and tracked all clients and guides during trips.

Crew Member

McDonalds
Billings
06.2016 - 08.2016

Maintenance Worker

Westwood's Rimview Inn
Billings
06.2013 - 08.2015

Education

Bachelor of Science - Data Analytics

Louisiana State University
Shreveport, LA
06-2025

Skills

  • Data analysis and problem solving
  • Effective communication
  • Team collaboration
  • Vendor management
  • Sales negotiation
  • Strategic planning
  • Sales expertise
  • Database management
  • Project management
  • Customer relationship management

Accomplishments

  • Eagle Scout

Timeline

Account Manager

Rinker Materials
07.2023 - Current

Territory Manager

Old Hickory Sheds
08.2022 - 07.2023

Field Sales and Marketing Representative

Techtronic Industries
01.2021 - 08.2022

Operations Intern

Yellowstone Bank
05.2020 - 07.2020

Volunteer

YWAM Ships
01.2018 - 05.2018

Guide

Geyser Whitewater Expeditions
05.2017 - 08.2017

Crew Member

McDonalds
06.2016 - 08.2016

Maintenance Worker

Westwood's Rimview Inn
06.2013 - 08.2015

Bachelor of Science - Data Analytics

Louisiana State University

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Charles Westwood