Summary
Overview
Work History
Education
Skills
Timeline
Generic

charlie gouert

Missoula

Summary

Dynamic customer service professional with a friendly demeanor and strong organizational skills, honed at Sun Mountain Motor Sports. Proven track record in enhancing guest experiences and driving sales through effective teamwork and problem-solving. Adept at multitasking and maintaining calm under pressure, ensuring operational excellence in fast-paced environments.

Overview

39
39
years of professional experience

Work History

Customer Service Representive and Sales

Sun Mountain Motor Sports
06.2021 - 07.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Golf Shop Associate

Larchmont Golf Course
04.2020 - 10.2020
  • Provided exceptional customer service to enhance guest experience and foster loyalty.
  • Managed point-of-sale transactions accurately and efficiently, ensuring smooth checkout processes.
  • Assisted in inventory management, tracking stock levels, and replenishing merchandise as needed.
  • Developed product displays to effectively showcase merchandise, driving sales and enhancing visual appeal.
  • Improved visual merchandising to attract more customers and boost sales revenue.

Landscaping Manager

Chazbo's Landscaping Co.
04.2000 - 10.2019
  • Oversaw daily operations of landscaping projects, ensuring timely completion and quality standards.
  • Managed team of horticulturists and laborers, fostering collaboration and skill development.
  • Developed project plans, optimizing resource allocation and workflow efficiency.
  • Implemented sustainable practices in landscape design, enhancing environmental impact.
  • Trained staff on equipment usage and maintenance, improving operational effectiveness.

PGA Head Golf Professional

Edgmont Country Club
03.1986 - 10.2000
  • Directed training programs for staff, enhancing team skills and customer service quality.
  • Developed strategic marketing initiatives to increase membership and improve brand visibility.
  • Managed daily operations, ensuring smooth functionality of golf services and facilities.
  • Implemented inventory control systems, optimizing equipment management and resource allocation.
  • Led tournaments and events, coordinating logistics to ensure successful execution and participant engagement.
  • Led instructional clinics for various skill levels, helping participants refine their technique and improve overall performance on course play.

Education

No Degree - Golf Course Business

PGA Certificate
Naples, FL
06-1986

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking Abilities
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Decision-making

Timeline

Customer Service Representive and Sales

Sun Mountain Motor Sports
06.2021 - 07.2025

Golf Shop Associate

Larchmont Golf Course
04.2020 - 10.2020

Landscaping Manager

Chazbo's Landscaping Co.
04.2000 - 10.2019

PGA Head Golf Professional

Edgmont Country Club
03.1986 - 10.2000

No Degree - Golf Course Business

PGA Certificate

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charlie gouert