Charlie Swanborn
Missoula
Summary
Highly detail-oriented and motivated outdoorsman with a talent for building strong interpersonal connections and excelling in creative, energetic teams. Possessing over 5 years of customer service experience and 4 years in education, specializing in business administration, sustainability, and creative arts. Bringing a diverse skill set to any professional setting, I am passionate about delivering exceptional service and fostering collaborative environments. Dedicated to contributing to the success of organizations through a strong work ethic and versatile background.
Overview
5
5
years of professional experience
Work History
Activities Guide
The Resort at Paws Up
05.2024 - 08.2024
- Led guests on a variety of outdoor adventures, including ATV trips, rafting, mountain biking, rappelling, and shooting, ensuring safety and enjoyment throughout each experience
- Facilitated engaging and memorable activities tailored to guests' preferences and skills levels, fostering a strong connection with the natural environment
- Collaborated with a diverse team of guides to ensure seamless operation and execution of all activities, prioritizing safety and team collaboration
Bartender/Barback/Server
The Resort at Paws Up
05.2023 - 08.2023
- Delivered outstanding customer service
- Collaborated and cross-trained with coworkers to form a highly functioning team
- Responded to and supported the basic needs of guests across all property
- Gained experience and knowledge about the art of making cocktails
Line Cook and Front of House Customer Service Rep
Pie Hole Pizza
03.2022 - 03.2023
- Prepared pizza, took and fulfilled orders, operated register
- Provided excellent customer service in busy, fast-paced environment
- Developed long-lasting professional relationships
Sales Associate
The North Face
11.2019 - 08.2021
- Developed excellent knowledge of outdoor products across wide array of outdoor activities
- Recognized for exceeding daily sales goals on numerous occasions
- Seasonal work
Lifeguard
Seattle Tennis Club
07.2019 - 08.2021
- Provided lifeguard services in crowded and high-energy setting
- Trained guests in use of a variety of water activity equipment
- CPR/AED, and Open-Water certified
- Summers
Education
BBA - Management & Entrepreneurship
University of Montana
Missoula, MT12-2024
High School Diploma - undefined
Seattle Preparatory School
Seattle, WA06.2020
Skills
- Clear communication
- Creativity
- Hospitality environment
- Strong work ethic
- Sales
- Dependable and responsible
Timeline
Activities Guide
The Resort at Paws Up
05.2024 - 08.2024
Bartender/Barback/Server
The Resort at Paws Up
05.2023 - 08.2023
Line Cook and Front of House Customer Service Rep
Pie Hole Pizza
03.2022 - 03.2023
Sales Associate
The North Face
11.2019 - 08.2021
Lifeguard
Seattle Tennis Club
07.2019 - 08.2021
High School Diploma - undefined
Seattle Preparatory School
BBA - Management & Entrepreneurship
University of Montana
Similar Profiles
Garrett KiharaGarrett Kihara
Production Chef at The Resort at Paws UpProduction Chef at The Resort at Paws Up
Marissa McLellandMarissa McLelland
MARKETING AUTOMATION MANAGER at The Resort at Paws UpMARKETING AUTOMATION MANAGER at The Resort at Paws Up
Wyatt DryWyatt Dry
Kitchen Steward at The Resort At Paws UpKitchen Steward at The Resort At Paws Up