Charlotte May Crane

Office Administrator | Administrative & HR Support
November 2024 – Present

As an Office Administrator, I manage both administrative and human resources tasks to ensure smooth daily operations and support company objectives.

Administrative Responsibilities:
Handling daily mail and correspondence
Managing office stationery and supplies
Overseeing the office calendar and ensuring adherence to monthly deadlines
Registering clients for health insurance policies
Posting statements and maintaining accurate records
Upkeeping file registration and document management such as CPD records
Petty Cash

Human Resources Responsibilities:
Maintaining company leave and sick leave data
Organizing and coordinating company events
Assisting the director with interviews and candidate selection
Providing HR support to align with company objectives and goals

In my role, I contribute to the efficiency of the office while fostering a structured and supportive work environment.

Job Description:

My responsibilities will encompass a variety of clerical tasks, including:

Company Data Management: Organize, update, and maintain company records and databases to ensure accurate and accessible information.
Mail Distribution: Handle incoming and outgoing mail efficiently, ensuring timely distribution and dispatch of correspondence.
Application of Company Courses: Assist in the coordination and application processes for company training programs and courses.
Telephone Calls: Answer and direct telephone calls professionally, providing information and assistance to callers as needed.
Query Handling: Telephone queries from clients, and stakeholders promptly, offering solutions or directing them to the appropriate department.
Your attention to detail, organizational skills, and ability to multitask will be essential in supporting the administrative functions of the company.

Job Description:

Develop and implement tax strategies to minimize tax liabilities and optimize financial performance.
Advise on tax implications of business decisions and transactions.
Identify tax savings opportunities and potential tax issues.
Compliance and Reporting:

Prepare and review federal, state, and local tax returns for individuals, corporations, partnerships, and other entities.
Ensure timely and accurate filing of all tax returns.
Monitor changes in tax laws and regulations, and ensure compliance.
Consultation and Advisory:

Provide expert tax advice to clients or internal stakeholders.
Assist in tax audits, responding to inquiries from tax authorities.
Support mergers, acquisitions, and other business transactions from a tax perspective.
Research and Analysis:

Conduct thorough research on complex tax issues and provide detailed analysis.
Stay current with tax legislation, regulations, and case law.
Documentation and Record-Keeping:

Job Description:

As a Packaging Quality Inspector, you will play a crucial role in ensuring that our products meet the highest standards of quality before they are shipped to customers outside of Malta. You will be responsible for inspecting, verifying, and approving packaging, printing, and overall product quality.

Key Responsibilities:

Inspection and Quality Control:

Conduct thorough inspections of product packaging to ensure it meets company standards and customer specifications.
Verify the accuracy and quality of printed materials on the packaging, including labels, barcodes, and product information.
Check for any defects, inconsistencies, or damage in the packaging materials.
Documentation and Reporting:

Maintain detailed records of inspections, including any issues identified and corrective actions taken.
Prepare quality inspection reports and communicate findings to the production and quality control teams.
Compliance and Standards:

Ensure all packaging complies with international shipping regulations and standards.
Work closely with the production team to implement and uphold quality assurance protocols.
Process Improvement:

Identify areas for improvement in the packaging and quality control processes.
Collaborate with colleagues to develop and implement solutions to enhance product quality and efficiency.

Job Description:

As a Packaging Quality Inspector, you will play a crucial role in ensuring that our products meet the highest standards of quality before they are shipped to customers outside of Malta. You will be responsible for inspecting, verifying, and approving packaging, printing, and overall product quality. Key Responsibilities: Inspection and Quality Control: Conduct thorough inspections of product packaging to ensure it meets company standards and customer specifications. Verify the accuracy and quality of printed materials on the packaging, including labels, barcodes, and product information. Check for any defects, inconsistencies, or damage in the packaging materials. Documentation and Reporting: Maintain detailed records of inspections, including any issues identified and corrective actions taken. Prepare quality inspection reports and communicate findings to the production and quality control teams. Compliance and Standards: Ensure all packaging complies with international shipping regulations and standards. Work closely with the production team to implement and uphold quality assurance protocols. Process Improvement: Identify areas for improvement in the packaging and quality control processes. Collaborate with colleagues to develop and implement solutions to enhance product quality and efficiency.

Job Description:

Invoice Processing: Receive, review, and process invoices for payment.
Expense Tracking: Record and monitor all company expenses to ensure timely payments.
Bill Payment: Schedule and execute payments for utilities, services, and other recurring expenses.
Filing: Maintain organized records of all paid and unpaid bills for reference and auditing purposes.

Vehicle Data Tracking:
Fleet Management: Keep accurate records of all company vehicles, including registration details, insurance, and maintenance schedules.
Mileage Tracking: Log mileage for each vehicle and ensure compliance with company policies.
Maintenance Coordination: Schedule and track regular maintenance and repairs.
Fuel Logs: Maintain records of fuel consumption and expenditures for each vehicle.

Stationery Management:
Inventory Control: Monitor and maintain an inventory of office supplies and stationery.
Order Placement: Order new supplies as needed to ensure stock levels are adequate.
Vendor Liaison: Communicate with suppliers to negotiate prices and ensure timely delivery of supplies.
Budgeting: Track stationery expenses to stay within budget and report any discrepancies.

Payroll Management:
Employee Records: Maintain accurate and confidential employee records, including salaries, benefits, and deductions.
Payroll Processing: Prepare and process payroll on a regular schedule, ensuring accuracy and compliance with legal requirements.
Tax Compliance: Ensure proper withholding and payment of taxes and other deductions.
Reporting: Generate payroll reports for management and regulatory purposes.

General Clerical Duties:
Data Entry: Input and update data accurately in various company databases.
Document Preparation: Prepare and format documents, reports, and presentations as needed.
Correspondence: Draft and send emails, letters, and other forms of correspondence.
Filing and Organization: Maintain organized electronic and physical filing systems.

Job Description:

Time Management: Effectively managing and organizing tasks to ensure all duties are completed within the long shift.
Stamina and Endurance: Maintaining focus, accuracy, and productivity over extended work hours.
Attention to Detail: Ensuring precision and accuracy in chip processing tasks to maintain high-quality standards.
Technical Proficiency: Operating and troubleshooting computerized equipment and software used in chip processing.
Problem-Solving: Quickly identifying and resolving issues that arise during the processing of chips.
Adaptability: Adjusting to varying workloads and changes in procedures or technology.
Team Collaboration: Working effectively with other team members, especially during shift changes, to ensure smooth operations.
Stress Management: Handling the physical and mental demands of long shifts without compromising on performance.
Compliance and Safety: Adhering to safety protocols and regulatory standards to maintain a safe working environment.
Quality Control: Monitoring and maintaining the quality of the chips being processed.
Data Entry and Analysis: Accurately inputting and analyzing data related to chip processing to track performance and identify improvements.
Continuous Learning: Keeping up-to-date with new technologies and methods in chip processing to enhance skills and efficiency.

Job Description:

This role encompasses a variety of clerical duties including handling invoices, managing local tenders, answering telephone calls, and covering emails. Additionally, the Administrative Clerk will perform reception duties and assist with health and safety tasks.

Invoice Management:

Process and maintain records of incoming and outgoing invoices.
Verify invoice accuracy and ensure timely payments.
Coordinate with the finance department to resolve any discrepancies.
Tender Management:

Assist in preparing and submitting local tenders.
Maintain tender documentation and track submission deadlines.
Liaise with vendors and suppliers to gather necessary information.
Telephone and Email Handling:

Answer and direct telephone calls in a professional and courteous manner.
Respond to and manage incoming emails, ensuring timely and appropriate responses.
Handle general inquiries and forward specific requests to relevant departments.
Reception Duties:

Greet and assist visitors in a friendly and professional manner.
Manage the reception area, ensuring it is tidy and welcoming.
Schedule and coordinate appointments and meetings.
Health and Safety Assistance:

Support the health and safety officer with administrative tasks.
Maintain health and safety records and documentation.
Assist in organizing health and safety training sessions and meetings.
General Administrative Support:

Perform data entry and maintain accurate records and databases and company files archiving.
Prepare reports, memos, and other documents as needed.
Assist with various clerical tasks to support the smooth operation of the office.

Job Description:

Conduct various casino games such as roulette, blackjack, baccarat, poker, and others.
Ensure that all game rules are strictly followed.
Handle card shuffling, dealing, and distribution accurately.
Customer Interaction:

Greet and interact with players in a friendly and professional manner.
Provide explanations of game rules and procedures to new players.
Respond to player inquiries and resolve any disputes or issues that arise during gameplay.
Bet Handling:

Collect and pay out bets in accordance with the game rules and casino policies.
Ensure all bets are placed within the specified time frame.
Manage chips and cash accurately and efficiently.
Game Security:

Monitor players for any suspicious behavior or potential cheating.
Maintain the integrity of the game by ensuring fair play and adherence to casino regulations.
Report any irregularities or security concerns to casino management.
Table Maintenance:
Ensure the gaming table and equipment are in proper working condition.
Keep the table clean and organized.
Manage the flow of the game to ensure a smooth and enjoyable experience for all players.
Record Keeping:
Professional Development:

Stay updated on new games, rules, and casino policies.
Participate in training sessions to enhance dealing skills and knowledge.
Team Collaboration:

Work closely with other croupiers, pit bosses, and casino staff to ensure a seamless operation.
Communicate effectively with team members regarding any game-related issues or player concerns.
Customer Service:

Handle any player complaints or feedback professionally.
Compliance and Regulations:

Adhere to all casino regulations, including those related to licensing and gaming laws.
Follow all health and safety protocols, including those related to COVID-19 or other health guidelines.
Cash Handling:

Manage and balance the cash float accurately.
Handle large sums of money responsibly and securely

Job Description:

Greet and welcome customers with a friendly and positive attitude.
Take accurate orders and process payments efficiently.
Address customer inquiries and resolve any issues promptly and courteously.
Food Preparation:

Prepare and cook food items according to Burger King's standards and recipes.
Assemble orders for dine-in, take-out, and drive-thru customers.
Ensure food is served fresh and at the correct temperature.
Cleanliness and Maintenance:

Maintain cleanliness and organization of the kitchen, dining area, and restrooms.
Follow daily, weekly, and monthly cleaning schedules.
Dispose of waste and recyclables appropriately.
Teamwork:

Collaborate with team members to ensure smooth and efficient restaurant operations.
Communicate effectively with colleagues and management.
Assist in training new employees when required.
Adherence to Standards:

Follow all health and safety guidelines to ensure a safe working environment.
Adhere to company policies and procedures.
Uphold Burger King's brand standards in all tasks and interactions.
Qualifications:

Education: High school diploma or equivalent preferred.
Experience: Previous experience in the food service industry is a plus but not required.
Skills:
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to stand for extended periods and perform physically demanding tasks.
Availability:
Must be available to work flexible shifts including mornings, afternoons, evenings, weekends, and holidays.
Reliable transportation to and from work.
Working Conditions:

The position involves working in a kitchen environment with exposure to heat, cold, and various food items.Job Description: Greet and welcome customers with a friendly and positive attitude. Take accurate orders and process payments efficiently. Address customer inquiries and resolve any issues promptly and courteously. Food Preparation: Prepare and cook food items according to Burger King's standards and recipes. Assemble orders for dine-in, take-out, and drive-thru customers. Ensure food is served fresh and at the correct temperature. Cleanliness and Maintenance: Maintain cleanliness and organization of the kitchen, dining area, and restrooms. Follow daily, weekly, and monthly cleaning schedules. Dispose of waste and recyclables appropriately. Teamwork: Collaborate with team members to ensure smooth and efficient restaurant operations. Communicate effectively with colleagues and management. Assist in training new employees when required. Adherence to Standards: Follow all health and safety guidelines to ensure a safe working environment. Adhere to company policies and procedures. Uphold Burger King's brand standards in all tasks and interactions. Qualifications: Education: High school diploma or equivalent preferred. Experience: Previous experience in the food service industry is a plus but not required. Skills: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Strong attention to detail and organizational skills. Ability to stand for extended periods and perform physically demanding tasks. Availability: Must be available to work flexible shifts including mornings, afternoons, evenings, weekends, and holidays. Reliable transportation to and from work. Working Conditions: The position involves working in a kitchen environment with exposure to heat, cold, and various food items.