Charmaine Scicluna
Human Resources Manager
St.Paul's Bay
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across the company environment.
Overview
7
7
years of professional experience
Work History
Operations Manager
Tastees Manufecturing Ltd
07.2024 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Group H R Manager - Promoted to Operations Manager
Strand Palace Agencies Ltd
11.2022 - 06.2024
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions..
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Fostered positive work environment through comprehensive employee relations program.
- Devised hiring and recruitment policies for 70 employee company.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- TCN work permit process and applications.
- Managing registrations with Jobsplus and Identita'.
- Issuing work contracts.
- Monitoring and approving of leave.
Operations Executive - Promoted - Group HR Manager
Strand Palace Agencies Ltd
03.2020 - 11.2022
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Implemented strategic initiatives that resulted in significant improvements in operational performance.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
- Optimized supply chain management to ensure effective inventory control and reduced lead times for customers.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Human Resources Assistant
CareMalta Ltd
06.2019 - 03.2020
- Issuing of contracts/renewals for employees, Engagement and termination with JobsPlus, Declaration/reference/childcare/bank letters, Handling employees queries, Dakar software
Administration officer
Aage Hempel Marina Electronics - Qormi
01.2018 - 12.2019
- Customer care, Incoming e mails, Answer incoming calls and forward messages, Updating vessel sheet, Managing vessel alerts, Monitor vessels for service, Dealing with operations, Application for permits locally and abroad, Sending information in regards vessel schedules to our head office (Spain), Logistic - receive and sending spares to our head office (Spain)
Education
MQF level 4, Award in leadership & management - passed with distinction -
Learning Works
Matsec
MQF Level 5, Employment Law & Discipline in Malta
Misco Consulting Ltd
Malta 04.2001 -
MQF Level 5, Diploma in Social Studies: Gender And Development -
University of Malta
02.2014 - 2016.05
Skills
Digital Competence
ECDL certificate
Organizational Managerial Skills
- Time management
- Problem solving
- Attention to detail
- Empathy
Personal Information
- Date of Birth: 16/07/1977
- Gender: Female
- Nationality: Maltese
- Driving License: B
Languages
Maltese
English
Italian
Training and Sessions
- Neurodivergence Unveiled: Overlooked realities in the workplace - session - 2024
- Employment Claims: Industrial or Civil court? - 2024
- HR Evolution and job seeker revolution - session - 2023
- Employing Foreign Workers - session - 2023
- HR Masterclass - workshop - 2023
- Kare Supported Employment - 5 day training- Dublin 2019
- Data Protection - session - 2019
Timeline
Operations Manager
Tastees Manufecturing Ltd
07.2024 - Current
Group H R Manager - Promoted to Operations Manager
Strand Palace Agencies Ltd
11.2022 - 06.2024
Operations Executive - Promoted - Group HR Manager
Strand Palace Agencies Ltd
03.2020 - 11.2022
Human Resources Assistant
CareMalta Ltd
06.2019 - 03.2020
Administration officer
Aage Hempel Marina Electronics - Qormi
01.2018 - 12.2019
MQF Level 5, Diploma in Social Studies: Gender And Development -
University of Malta
02.2014 - 2016.05
MQF Level 5, Employment Law & Discipline in Malta
Misco Consulting Ltd
04.2001 -
MQF level 4, Award in leadership & management - passed with distinction -
Learning Works
Matsec
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