Cheyenna Carr
Missoula
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Life of Leisure Home Care
07.2022 - 03.2024
- Welcoming visitors and clients, ensuring they feel comfortable and directing them to the appropriate person or department
- Handling incoming calls, taking messages, and transferring calls to the relevant staff members
- Managing the schedules of caregivers and clients, ensuring appointments are properly booked and communicated
- Maintaining accurate and up-to-date records of clients, caregivers, and office activities
- Performing general office duties such as filing, photocopying, and managing correspondence
- Addressing inquiries and concerns from clients and their families, providing information about services offered
- Coordinating with caregivers to ensure they have the necessary information and resources for their visits
- Covering for caregivers if/when they could not make it to a shift
PCA Personal Care Assistant
Life of Leisure Home Care
12.2020 - 03.2024
- While working at LOL I learned tons of things, from inside the office to actually out working with clients in their own homes
- Learning on how to keep our clients happy!
- One of my biggest accomplishments there, I would say was having our clients trust me to the fullest
- Having them look forward to having me come and visit/clean
- Being able to put my mind to something and surprising myself with the results!
- Transferred clients with gate belt
- Cleaned home
- Toileting
- Laundry
- Companionship
- Walks/Exercise
- Cooked for them/ate dinner with them
- Helped them use restroom/changed them if needed
- Changed bed sheets
- Cleaned up after pets
- Gardening if needed
- Grocery shopping
- Meal prepped
Florist/Barista
Jackie's Flowers & Espresso
01.2023 - 07.2023
- Making bouquets for customers upon request as well as having the cooler find for people to be able to come and grab as they go
- Bouquets ranging from $20-$150
- I made sure the flowers were trimmed and watered to stay fresh as long as possible
- Greeted customers with a smile and an open mind to what they're looking for into a bouquet
- Took online orders
- Delivered all across mineral county
- Cleaning in and around the cooler
- Preparing hot and cold drinks, as well as milkshakes
- Taking customers orders over the phone/in person
- Creating new drinks of the week
- Cleaning and sanitising work areas, utensils and equipment
- Counting items in stock room
- Stocking all items needed in coffee area
Waitress
Winkis Diner
10.2021 - 01.2022
- I ran back and forth from front counter to back window helping/taking customers orders
- Making sure the customers have everything they need and are 110% satisfied with their order
- I helped keep everything fully stocked at all times for the cooks
Barista/Cashier
Saint Regis Travel Center
04.2019 - 10.2019
- While working at the travel center I was able to learn different parts of our store
- All which included satisfactory customer service
- Working as a barista I learned, not only how to make coffees
- I also taught myself how to talk with customers, making sure everything is to their liking
- I also worked in the gift shop
- Which my duties included me running around restocking, doing inventory, helping customers find what they're looking for
- As well as anything around the store, that you see needs to be done
- I learned how to take initiative, and do what needs to be done without being asked
Education
DIPLOMA -
ST. REGIS HIGHSCHOOL
Saint Regis, MT06.2015
Skills
- Food Industry Background
- Clothing Care
- Client Support
- Detail-Oriented Organization
- Floral Arrangement Expertise
- Customer Service in Bartending
- Beverage Crafting Experience
- Cash Management
- Effective Multitasking
- Typing Efficiency
- Patient-Centered Care Plans
- Proficient in Computer Applications
- Communication skills
- Time management
- Listening skills
- Attention to detail
- Telephone etiquette
Willing To Relocate
Missoula, MT
Personal Information
Authorized To Work: US for any employer
Timeline
Florist/Barista
Jackie's Flowers & Espresso
01.2023 - 07.2023
Front Desk Receptionist
Life of Leisure Home Care
07.2022 - 03.2024
Waitress
Winkis Diner
10.2021 - 01.2022
PCA Personal Care Assistant
Life of Leisure Home Care
12.2020 - 03.2024
Barista/Cashier
Saint Regis Travel Center
04.2019 - 10.2019
DIPLOMA -
ST. REGIS HIGHSCHOOL
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