Christian Vella

I, Christian, would like to apply for the position of team leader at your company. This position has intrigued me because of the companies' efficiency in prioritizing customers and employees needs. I'm confident I would be a great asset to your team due to my determination towards the customer's satisfaction.

My experience working as a customer care agent forming a part of the governmental helplines included training as a team leader for the previous job, which included reporting inbound and outbound calls, rating calls and chats, and experience in keeping the SLA and CSAT on point. Making sure the floor is always up-to-date, while even knowing the other major parts when it comes to prohibition reviews. The productivity of the agents and interviews to recruit the best team possible to reach the company's goals and satisfactions for nearly two years, while being part of the video slots company for more than one year and learning a wide range of markets connected to gambling for one year, has motivated me to further my experience in the same company, seeing this as the next best step for me since I always wish to be part of the customer service floor specifically at this company, having the advantage of having knowledge on all factors on the website rather than on one product, which keeps me updated and thrives me more to keep this going. Adding to these soft skills is another important factor that makes me think I would be a great addition for this position.

Adding to these soft skills is another important factor that makes me think I would be a great addition for this position. I used to play football since I was five years old up until I was 19 years old, and I was the captain for this position when I used to play football since I was five years old up to 19 years old, and I was the captain for both teams in my career as I always knew how to communicate with my teammates and always reached my manager's satisfaction and goals getting to the level of each teammate and sharing the message in a form they would be feeling comfortable with, helping them improve on their difficulties, and making them feel strong by communicating and motivating them.

My cover letter is enclosed together with my CV, which contains details of my abilities to provide you with the service needed for your company.

I thank you for your time, and I look forward to hearing from you