Service-oriented leader with a proactive approach and strong team collaboration skills. Demonstrates excellent communication and interpersonal abilities, fostering positive relationships. Strategic decision-maker with a focus on problem-solving and achieving results. Maintains an optimistic outlook, driving team motivation and success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Elementary School Teacher Grade 5
Hellgate Elementary School District
08.2018 - Current
Served elementary students through the school year ensuring standards in reading, Math, Science and Social Studies are achieved. Class sizes range from 20-30 students.
Collaborated with 5th grade team to identify priority standards and develop effective instructional techniques.
Coached middle school boys basketball and led drama club, fostering teamwork and creative expression.
Operated 200-room, full-service hotel, restaurant, and bar, maximizing revenue and ROI for $15M budget while exceeding guest service, associate morale, and ownership goals, and forecasting monthly revenue and operational expenses.
Directed and recommended capital projects, maximizing property value through strategic investments and improvements.
Built annual operations, sales & marketing budget. Achieved growth over market each year.
Managed human resource activities, including recruiting, recognition, and strategic growth, enhancing team effectiveness and aligning talent with business objectives.
Utilized technology tools for enhancing HR development and client engagement.
Hotel achieved recognition for top 20% guest services nationwide.
Represented hotel as a positive leader to the community
Established community engagement objectives to enhance local partnerships.
General Manager
Utah Hospitality Management
03.2009 - 02.2010
Leader of 150 room full-service hotel. Accountable for a 12M operations budget while meeting guest service, operation, associate, and ownership compliance goals. Held responsible for all AR, HR, Guest Service, Franchise compliance and financial goals. Prepared annual Sales & Marketing and operational budgets.
Assisted in opening 4 IHG Properties while employed
Operations Director of 850 room full-service resort in downtown Salt Lake. Accountable for recruiting, training, development of departmental leaders. Accountable for meeting service, budget and associate retention objectives while providing 4 diamond service.
Accountable for a 25M operation budget
Achieved AAA compliance goals for 4 Diamond quality
Developed a Day-by Day Sales & Marketing, forecasting and operational budget for the leadership team.
General Manager
Sage Hospitality Resources
03.2005 - 10.2007
Operated a 75-room hotel listed on the National Historic Register. Full-service Hotel and restaurant. Accountable for maximizing profits on 10K Sq. Ft. of banquet space and 10 units of Class A office rentals. Accountable for a 10M operations budget while meeting guest service, operation, associate, and ownership goals.
Hotel was ranked #2 of 50 nationwide for overall performance by Sage Hospitality in 2006 & 2007
Property had an astounding 80% revenue growth, while the market achieved 35% growth in 2006.
Property sold for 100% profit/purchase in 2007
Innovative and Strategic Business training throughout employment with Sage Hospitality
General Manager
Great Lakes Management Group
07.2002 - 03.2005
Operated 150 room hotel with full-service restaurant/bar and 8K sq. ft. of banquet space. Accountable for a 12M operations budget while meeting guest service, operation, associate, and ownership compliance goals. Responsible for all AR, HR, and financial compliance.
Achieved 2004 National Hotel of the Year for service and performance
Highest nationwide service awards achieved.
Increased overall revenue by 50% in first year.
Education
University of Montana - K-8 State Teacher Certification
University of Montana
Missoula, MT
01.2020
IHG and Choice Hotel Franchise Management Certificates - Sale, Revenue Management, Human Resources, F&B Development
Certification
IHG and Choice Hotel Franchise Management Certificates achieved: Sale, Revenue Management, Human Resources, F&B Development
Bilingual Elementary School Teacher (Grade 5) at Camden Board of Education – Alfred Cramer CPL SchoolBilingual Elementary School Teacher (Grade 5) at Camden Board of Education – Alfred Cramer CPL School
Elementary School Teacher – Grade 5 at New York City Department of EducationElementary School Teacher – Grade 5 at New York City Department of Education
Elementary Education Teacher Grades K-6, Exceptional Student Education Teacher, Social Thinking/Autism Grades 3-5, Remote Teacher Grade 4, ESE Inclusion Grades 3-5 at Santa Rosa County School DistrictElementary Education Teacher Grades K-6, Exceptional Student Education Teacher, Social Thinking/Autism Grades 3-5, Remote Teacher Grade 4, ESE Inclusion Grades 3-5 at Santa Rosa County School District