Claire Psaila Costantino

• Facilitated accurate financial reporting.
• Enhanced company''s cash flow position through diligent management of accounts receivable and payable.
• Worked closely with sales teams on pricing strategy implementation resulting in improved margins across all product lines.
• Enhanced budget management by implementing expense tracking and cost reduction strategies.
• Processed invoices and contacted appropriate parties for timely payment receipt.
• Optimized cash flow with diligent monitoring of accounts receivable and payable.
• Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
• Developed comprehensive financial reports for executive decision-making support.
• Mentored junior finance staff, fostering professional development and strong team dynamics.
• Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
• Improved financial forecasting accuracy, utilizing advanced analytical models.
• Account management - client renewals / complaints - quick decision making.
• Manage Sales And office team, when CEO is away - with proven record breaking sales weeks.

• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
• Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
• Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
• Represented company and promoted products at conferences and industry events.
• Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
• Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
• Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
• Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
• Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.

• Developed comprehensive meeting agendas, facilitating productive discussions focused on achieving desired outcomes.
• Demonstrated attention to detail when proofreading correspondence and other documents before distribution.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Coordinated executive calendars, ensuring optimal time management and reducing scheduling conflicts.
• Collaborated with department heads for seamless coordination of meetings, events, and projects.
• Contributed to successful event planning by coordinating logistics such as venue selection, catering services, and guest invitations.
• Served as a liaison between executives and employees, fostering positive relationships throughout the organization.
• Assisted in budget development and monitoring, contributing to responsible financial management within the company.
• Ensured timely completion of projects by tracking progress and keeping teams informed about deadlines and expectations.
• Responded to inquiries from callers seeking information.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Reduced office supply expenses through diligent inventory management and strategic purchasing decisions.
• Enhanced company-wide communication by distributing important information and timely updates.

• Maintained inventory of office supplies, proactively ordering necessary items before depletion to avoid disruptions in daily operations.
• Facilitated cross-departmental communication, fostering a collaborative work environment that improved project outcomes.
• Collaborated with various departments on special projects requiring administrative expertise resulting in successful completion within deadlines.
• Optimized resource allocation for increased productivity with thorough workload analysis and staff scheduling.
• Established strong relationships with clients through exceptional customer service, resulting in increased loyalty and satisfaction levels.
• Handled sensitive information with discretion adhering strictly to confidentiality policies protecting company interests.

Accounts, word processing techniques, English for office skills, Business Studies, Office Procedures, Book keeping & accounts, computerised accounts, Audio Transcriptions, ECDL, Customer Care, Marketing and Job Skills.