Clarissa BlackCrow
Browning
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
MDS Coordinator
Blackfeet Care Center
01.2021 - Current
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Reduced errors in data collection by streamlining the MDS process and improving communication among interdisciplinary teams.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
- Conducted audits of current MDS records to identify discrepancies and improve record accuracy, enhancing reimbursement rates for the facility.
Ward Clerk
Blackfeet Care Center
01.2014 - 01.2021
- Enhanced patient experience by efficiently managing medical records, scheduling appointments, and coordinating with healthcare professionals.
- Streamlined administrative processes for improved efficiency in handling patient information and communication between staff members.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Reduced wait times for patients by effectively managing appointment schedules and room assignments.
- Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Organized medical supplies inventory to maintain optimal stock levels and prevent shortages during critical situations.
- Ensured timely delivery of laboratory results by tracking orders and following up on pending tests when necessary.
- Trained new Ward Clerks on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of service quality.
CNA
Blackfeet Care Center
08.2013 - 01.2014
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA
Riverside Health & Rehabilitation Center
03.2011 - 08.2013
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Financial Aid Processor
Blackfeet Community College
01.2013 - 06.2013
- Enhanced financial aid processing efficiency by implementing automated systems and streamlining procedures.
- Reduced errors in financial aid applications through meticulous review and verification of submitted documents.
- Assisted students in understanding the financial aid application process, resulting in increased success rates.
- Ensured timely awarding of scholarships by maintaining accurate records and tracking deadlines.
CNA
Missouri River Center
09.2009 - 02.2011
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Manager of Laundry and Housekeeping
Best Western Hotel
06.1999 - 08.2007
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Housekeeper
Best Western Hotel
01.1996 - 08.2006
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
Associate of Science - Nursing
Blackfeet Community College
Browning, MT05.2009
Skills
- Policy and Procedure Development
- Delegation and Supervision
- Staff Training
- Interdisciplinary Team Collaboration
- Care Planning
- Staff Training and Development
- Long-Term Care Experience
- Organizational Skills
- HIPAA Compliance Understanding
Timeline
MDS Coordinator
Blackfeet Care Center
01.2021 - Current
Ward Clerk
Blackfeet Care Center
01.2014 - 01.2021
CNA
Blackfeet Care Center
08.2013 - 01.2014
Financial Aid Processor
Blackfeet Community College
01.2013 - 06.2013
CNA
Riverside Health & Rehabilitation Center
03.2011 - 08.2013
CNA
Missouri River Center
09.2009 - 02.2011
Manager of Laundry and Housekeeping
Best Western Hotel
06.1999 - 08.2007
Housekeeper
Best Western Hotel
01.1996 - 08.2006
Associate of Science - Nursing
Blackfeet Community College
Similar Profiles
Carmyn MailboyCarmyn Mailboy
Ward Clerk at Blackfeet Care CenterWard Clerk at Blackfeet Care Center
Sheryl NicholsSheryl Nichols
ED Tech CNA, Med Surg Tech, Mental Health Tech CNA at University of Washington Valley Medical CenterED Tech CNA, Med Surg Tech, Mental Health Tech CNA at University of Washington Valley Medical Center
Mindy VanamburgMindy Vanamburg
Register Nurse at Blackfeet Community Emergency RoomRegister Nurse at Blackfeet Community Emergency Room