Summary
Overview
Work History
Education
Skills
Timeline
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Clinton Backlund

Miles City

Summary

Dynamic Suspension Technician with a strong work ethic and proven problem-solving skills at Star Racing Inc. Expert in vehicle inspection and preventive maintenance, enhancing safety and performance. Successfully collaborated with teams to streamline repair processes, ensuring compliance with industry standards and improving workflow efficiency. Committed to delivering high-quality service and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Suspension Technician

Star Racing Inc
12.2024 - Current
  • Assisted in diagnosing suspension system issues using diagnostic tools and equipment.
  • Learned safety protocols and maintenance procedures for suspension systems.
  • Performed routine inspections to ensure vehicle stability and safety.
  • Supported senior technicians in repairing and replacing suspension components.
  • Maintained clean and organized work environment to enhance efficiency.
  • Gained hands-on experience with hydraulic jacks and lifting equipment.
  • Collaborated with team members to streamline repair processes and improve workflow.
  • Documented service records accurately, ensuring compliance with industry standards.

Owner/Operator

Self-employeed
01.2017 - 11.2024
  • Ran a motorcycle repair / performance shop
  • Performed maintenance on engines and suspension
  • Managed daily operations to ensure efficient workflow and customer satisfaction.
  • Implemented inventory management systems to track stock levels accurately.
  • Enhanced customer service protocols to improve client interactions and retention.
  • Coordinated vendor relationships to streamline supply chain processes effectively.
  • Analyzed operational performance to identify areas for process improvement.

Mechanic

City Of Miles City
09.2017 - 06.2019
  • Diagnosed mechanical issues using advanced diagnostic tools and systems.
  • Performed routine maintenance on various vehicles, ensuring optimal performance and safety standards.
  • Collaborated with team members to streamline repair processes, reducing turnaround time for service requests.
  • Mentored junior mechanics in troubleshooting techniques and proper tool usage to enhance team skills.
  • Oversaw inventory management of parts and supplies, ensuring availability for timely repairs and services.
  • Implemented quality control measures to improve accuracy of repairs and customer satisfaction ratings.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.

Project Manager

Diamond J Construction
08.2016 - 09.2017
  • Led cross-functional teams to deliver projects on time and within budget.
  • Developed project plans outlining scope, deliverables, and timelines.
  • Facilitated stakeholder meetings to align project goals and expectations.
  • Implemented risk management strategies to mitigate potential project delays.
  • Streamlined communication processes between departments for improved collaboration.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.

Store Manager

Notbohm Motors
04.2014 - 08.2016
  • Oversaw daily operations to ensure optimal store performance and customer satisfaction.
  • Managed inventory control processes, minimizing stock discrepancies and enhancing product availability.
  • Trained and mentored staff to foster a high-performance team environment focused on sales excellence.
  • Implemented promotional strategies that increased foot traffic and boosted overall sales revenue.
  • Developed staff schedules that aligned with business needs while maintaining labor cost effectiveness.

Operations Manager

Excel Industries Inc
10.2011 - 04.2014
  • Streamlined operational workflows to enhance productivity and reduce delays.
  • Led cross-functional teams in implementing process improvements and best practices.
  • Developed and monitored key performance indicators to assess operational efficiency.
  • Coordinated supply chain activities, ensuring timely procurement and inventory management.
  • Implemented training programs for staff, enhancing skill sets and job performance.
  • Analyzed operational data to identify trends and inform strategic decision-making.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.

Education

High School Diploma -

Custer County District High School
Miles City, MT

Skills

  • Vehicle inspection
  • Strong work ethic
  • Problem-solving
  • Safety protocols and procedures
  • Verbal and written communication
  • Time management
  • Hand and power tools
  • Attention to detail
  • Multitasking and organization
  • Troubleshooting skills
  • Preventive maintenance services
  • Team collaboration

Timeline

Suspension Technician

Star Racing Inc
12.2024 - Current

Mechanic

City Of Miles City
09.2017 - 06.2019

Owner/Operator

Self-employeed
01.2017 - 11.2024

Project Manager

Diamond J Construction
08.2016 - 09.2017

Store Manager

Notbohm Motors
04.2014 - 08.2016

Operations Manager

Excel Industries Inc
10.2011 - 04.2014

High School Diploma -

Custer County District High School

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Clinton Backlund