Colby Wahlert
Melstone
Summary
Focused Office Administrative Assistant with entry level experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Personable and highly organized, with natural ability to manage administrative tasks efficiently and with great attention to detail. I possess strong skills in office software and document management, coupled with solid understanding of scheduling and customer service. I am very capable of ensuring smooth office operations and contributing positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Equine Insurance Agent
Colby Wahlert Equine Insurance
01.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
Assistant Hair Stylist
Mossy + Mane
02.2024 - 09.2024
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
- Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Facilitated a smooth customer experience by assisting with appointment check-ins, payment processing, and appointment confirmations.
- Contributed to a positive team environment by collaborating with fellow stylists on various projects.
- Managed inventory levels effectively by regularly conducting stock checks and placing timely orders for supplies as needed.
- Answered telephone calls to provide information and schedule new appointments.
- Processed payments, entering sales in register for prompt customer service.
Equine Insurance Agent
Justin Insurance Agency
04.2022 - 11.2022
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
Education
Cosmetology
Weatherford College
Weatherford, TX08-2023
High School Diploma -
White Horse Christian Academy
Stephenville, TX05-2019
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Organization skills
- Microsoft Word
- Microsoft Excel
- Accuracy and attention to detail
- Fast typing speed
- File management
- Independent worker
- Word processing
- Maintains confidentiality
- Data management
Timeline
Assistant Hair Stylist
Mossy + Mane
02.2024 - 09.2024
Equine Insurance Agent
Colby Wahlert Equine Insurance
01.2023 - Current
Equine Insurance Agent
Justin Insurance Agency
04.2022 - 11.2022
Cosmetology
Weatherford College
High School Diploma -
White Horse Christian Academy
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