Colter Gaertner
Bozeman
Summary
Dedicated professional with a strong work ethic and a proven track record at North Grounds Property Maintenance. Skilled in using hand tools and ensuring safety compliance, I excel in customer service and effective problem solving. My adaptability and commitment to quality enhance guest experiences and contribute to team success.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Landscaper
North Grounds Property Maintenance
05.2024 - 08.2024
- Assisted in maintaining landscapes by performing routine lawn care and plant maintenance tasks.
- Operated landscaping tools safely, including mowers, trimmers, and blowers, to enhance outdoor spaces.
- Learned techniques for planting and nurturing various shrubs and flowers to promote healthy growth.
- Collaborated with team members to ensure timely completion of landscaping projects while adhering to safety protocols.
Valet Attendant
Iron Horse Golf Course
05.2023 - 08.2023
- Greeted and assisted guests with vehicle parking and retrieval, ensuring a positive first impression.
- Managed vehicle keys securely using organizational systems to maintain inventory control.
- Maintained cleanliness and organization of valet area, enhancing overall guest experience.
- Communicated effectively with team members to coordinate efficient vehicle handling during peak hours.
Customer Service Representative
The Wave Aquatic & Fitness Center
11.2021 - 08.2022
- Assisted customers with inquiries regarding membership options and fitness programs.
- Resolved customer complaints efficiently, ensuring a positive service experience.
- Provided information on class schedules and facility amenities to enhance customer engagement.
- Processed membership applications and renewals accurately to maintain updated records.
Dishwasher
Buffalo Cafe
06.2021 - 08.2021
- Operated commercial dishwashing equipment to maintain cleanliness and efficiency in kitchen operations.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils for service.
- Implemented safe food handling practices to support overall health standards in food preparation areas.
- Assisted in maintaining inventory of cleaning supplies, ensuring adequate stock for daily operations.
Lift Operator
Whitefish Mountain Resort
06.2020 - 08.2020
- Operated lift equipment to transport materials safely and efficiently throughout facility.
- Conducted routine inspections of lifting machinery to ensure safety compliance and operational readiness.
- Collaborated with team members to coordinate timely material deliveries and minimize downtime.
- Trained new staff on safety protocols and proper handling techniques for lift operations.
Education
Bachelor of Science - Finance
Montana State University
Bozeman, MT08-2026
Whitefish High School
Whitefish, MT06-2022
Skills
- Strong work ethic
- Heavy lifting
- Flexible and adaptable
- Using hand tools
- Customer service
- Effective problem solving
- Quick decision making
- Professional appearance
- Patience and composure
- Safety monitoring
- Guest assistance
- OSHA compliance
- Cleaning and sanitizing
- Active listening
- Critical thinking
Timeline
Landscaper
North Grounds Property Maintenance
05.2024 - 08.2024
Valet Attendant
Iron Horse Golf Course
05.2023 - 08.2023
Customer Service Representative
The Wave Aquatic & Fitness Center
11.2021 - 08.2022
Dishwasher
Buffalo Cafe
06.2021 - 08.2021
Lift Operator
Whitefish Mountain Resort
06.2020 - 08.2020
Bachelor of Science - Finance
Montana State University
Whitefish High School
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