Dynamic and results-driven professional with a proven track record. Excelling in customer service and teamwork. Skilled in problem-solving and pipeline inspection, I enhance operational efficiency and customer satisfaction through effective collaboration and attention to detail. Committed to delivering quality results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Lazy Daze
09.2024 - Current
Assisted customers in selecting products, enhancing overall shopping experience.
Processed transactions accurately using point-of-sale systems.
Maintained product displays to ensure visual appeal and organization.
Collaborated with team members to meet sales goals and improve customer service.
Conducted inventory checks to ensure stock availability and minimize discrepancies.
Customer Service Representative
Cowboys Lodge
09.2022 - 08.2024
Resolved customer inquiries and complaints, ensuring high satisfaction levels.
Processed orders efficiently, maintaining accuracy in transactions and inventory management.
Collaborated with team members to improve service delivery and operational procedures.
Trained new staff on customer service protocols and system navigation.
Gas Piper
Speegle Contracting
12.2021 - 09.2022
Installed and repaired gas lines ensuring adherence to safety standards.
Conducted regular inspections of gas systems to identify potential issues.
Collaborated with team members to streamline installation processes, reducing downtime.
Trained new employees on safe handling and installation techniques for gas piping.
Assisted in troubleshooting complex gas line problems, providing effective solutions.
Implemented quality control measures to enhance service reliability and efficiency.
Improved detection of potential issues through diligent monitoring of pipeline pressure, flow rates, and other key indicators.
Water Operator
City Of Cullman Municipal Government
12.2018 - 11.2021
Operated and maintained water distribution systems to ensure compliance with safety regulations.
Conducted routine inspections of pipelines, valves, and hydrants for optimal performance.
Collaborated with team members to troubleshoot and resolve system malfunctions effectively.
Implemented preventive maintenance schedules to enhance equipment reliability and lifespan.
Monitored water quality parameters and reported findings to regulatory agencies as required.
Provided training and mentorship to junior operators on best practices in water distribution operations.
Developed reports detailing operational performance metrics for management review and decision-making.
Streamlined workflow processes to improve efficiency in daily operational tasks within the distribution network.
Improved water distribution efficiency by conducting regular system inspections and identifying potential issues.
Kitchen Staff Member
Xanterra Parks & Resorts
07.2018 - 11.2018
Prepared and assembled food items following standard recipes and safety protocols.
Operated kitchen equipment efficiently, ensuring compliance with health and safety regulations.
Maintained cleanliness of workstations, contributing to overall kitchen hygiene standards.
Collaborated with team members to streamline food preparation processes, enhancing service speed.
Implemented process improvements that reduced preparation time while maintaining quality standards.
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
No Degree - Kinesiology
Troy University
Troy, Alabama, AL
High School Diploma -
West Point High School
Cullman, AL
05-2017
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Heavy lifting
Trench safety
Heavy equipment operation
Safety procedures
Traffic control
Equipment and tools
Storm drain piping
Safety meetings
Pipe installation
Pressure testing
System troubleshooting
Environmental awareness
Welding techniques
Gas measurement
Leak detection
Pipeline installation
Pipeline inspection
Valve installation
Cooperative sales
Group sales
Sales tactics
Software sales
Sales history analysis
Object stabilization
Expert in Tinker Cad
Graphics design
Proficient in 3d modeling
Attention to detail
Unreal engine
CAD software
Quality controls
Critical thinking
Data entry
Computer proficiency
Call center experience
Conflict resolution
Certification
Certified Defensive Driver, Power Secure - Can renew on request
Licensed Pipe Fusing - Can renew upon request
Interests
Gym Workouts
Music
Outdoor Recreation
Backpacking and Hiking
Avid Reader
Animal Care
Video Game Design
3D Printing
Developing software, websites, and apps in various programming languages
Enjoy hobbies that combine physical activity with outdoor exploration