Excel
Courtney Debattista
Accounts Payable Team Leader
Zabbar,64
Summary
An ambitious, detail oriented and hardworking individual with passion for excellence who takes pride in giving an optimum customer service with organizational and leadership skills. Have the ability to work under pressure whilst also abiding with relevant company regulations & procedures.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Accounts Payable Team Leader
Meeting Point International Ltd, Kalkara (Malta)
01.2022 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Set performance expectations for one team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Sales Assistant (Part-time)
Lidl Malta Ltd
11.2020 - Current
- Assist Store Management with all areas of store operation
- Operate checkout and handle cash
- Make sure shelves are well-stocked at all times
- Carry out regular freshness checks to ensure good quality
- Unpack daily stock deliveries
- Rotate stock
- Keep store clean and ensure any potential hazards are dealt with quickly and efficiently
- Help with merchandising stock and preparing for promotions and special offers
- Assist with baking in-store bakery.
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
Senior Accounts Officer
Meeting Point International Ltd
02.2018 - 12.2021
- Communication skills
- Filing / paper management
- Customer service
- Self-motivation
- Well working collaboratively with others to achieve tasks provided
- Experience of delivering work within strict deadlines
- Strong ability to work flexibly to meet changing priorities
- Detect problems and able to solve them efficiently
- Have ability to identify, examine and recommend action to effectively manage risk
- Written and oral communication skills and ability to communicate clearly and effectively to certain audience
- Able to challenge and influence others, to contribute to effective decision making
- Builds effective working relationships with internal and external stakeholders to work collaboratively to achieve objectives
- Uses project management disciplines to lead or contribute to project work.
- Increased efficiency in account reconciliations through automation initiatives and enhanced system utilization.
Supplier Relations Officer
Meeting Point International Ltd
01.2017 - 01.2018
- Discipline of strategically planning
- Managing
- Supplier enquiries
- Maintain professional working relationships with suppliers
- In most client-provider partnerships, procurement departments generally maintain professional working relationships with suppliers that border on being overly formal
- Enterprise-wide assessment of suppliers' assets and capabilities with respect to overall business strategy.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Data Processing Clerk
Meeting Point International Ltd, Kalkara (Malta)
06.2016 - 12.2017
- Transferring data from PDF formats into computer files or database systems
- Creating spreadsheets with large numbers of figures without mistakes
- Processing invoices and/or info provided from suppliers in systems.
- Quickly learned new processes and systems and kept current with procedural enhancements.
- Verified data checking for compliance, error and repeat data.
- Completed time-sensitive data entry requests.
Education
Ordinary Level -
STMC Middle And Secondary School, Zejtun
Zejtun, 67Skills
Excellent communicational skills gained through my experience Using the right body language Make good use of my interpersonal skills to actively listen to others needs and act accordingly Always confident and effective when engaging with others from different backgrounds
Good Leadership
Good organisational skills
Able to identify and report on sensitive issues
Capable of working both in a team or individually without supervision
Takes ownership and actions
Leadership
Strategic thinking
Manage multiple tasks at once and meet deadlines
Software
SAP accounting system
Timeline
Accounts Payable Team Leader
Meeting Point International Ltd, Kalkara (Malta)
01.2022 - Current
Sales Assistant (Part-time)
Lidl Malta Ltd
11.2020 - Current
Senior Accounts Officer
Meeting Point International Ltd
02.2018 - 12.2021
Supplier Relations Officer
Meeting Point International Ltd
01.2017 - 01.2018
Data Processing Clerk
Meeting Point International Ltd, Kalkara (Malta)
06.2016 - 12.2017
Ordinary Level -
STMC Middle And Secondary School, Zejtun
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