Dalani Brayton
Bozeman
Summary
Dynamic and motivated professional with a strong background in customer service at Advanced Medical Imaging. Recognized for exceptional attention to detail and time management skills, effectively resolving patient inquiries and enhancing workflow. A team player who fosters positive environments, ensuring memorable experiences through adaptive communication and efficient service.
Overview
3
3
years of professional experience
Work History
Barista
Nexus
05.2024 - Current
- Prepared and served a variety of coffee beverages, ensuring consistency in quality and presentation.
- Operated espresso machines and grinders, maintaining equipment to guarantee optimal performance.
- Assisted customers with menu selections, providing recommendations based on preferences and dietary needs.
- Handled cash transactions accurately, balancing cash register at the end of each shift.
- Collaborated with team members to achieve efficient service during high-volume periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Patient Service Representative
Advanced Medical Imaging
06.2022 - Current
- Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
- Scheduled patient appointments, coordinating with multiple departments to optimize workflow.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
- Educated patients on insurance benefits and payment options, enhancing understanding of services provided.
- Collaborated with healthcare professionals to streamline communication and improve patient care processes.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Bartender/Server
The Office Bar and Grill
07.2024 - 05.2025
- Prepared and served a variety of cocktails and beverages efficiently.
- Maintained cleanliness and organization of bar area during peak hours.
- Assisted in managing inventory, ensuring adequate stock levels for busy nights.
- Provided excellent customer service, fostering positive guest experiences.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Laramie County Community College
Cheyenne WY05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Adaptive
- Motivated
- Multitasking and organization
Timeline
Bartender/Server
The Office Bar and Grill
07.2024 - 05.2025
Barista
Nexus
05.2024 - Current
Patient Service Representative
Advanced Medical Imaging
06.2022 - Current
Associate of Applied Science - Diagnostic Medical Sonography
Laramie County Community College