Dale Zerafa
Regulatory Orders Team Leader In Financial Crime
San Gwann
Summary
Accomplished Regulatory Orders Team Leader at HSBC Bank Malta Plc, skilled in team supervision, coaching, and fostering individual development to enhance overall performance. Demonstrated excellence in a dynamic environment at MaltaPost P.l.c., where collaboration and teamwork were key to success. Proven ability to mentor and lead teams, consistently achieving and exceeding goals through strategic work planning, effective coordination, and a focus on continuous improvement.
Moreover, I successfully completed the ICA Certificate in Compliance (Live Online Version) from the International Compliance Association (ICA), enhancing my expertise in regulatory compliance, risk management, and governance.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Regulatory Orders Team Leader
HSBC Bank Malta P.l.c
Qormi, Qormi
10.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored Officers in Regulatory Orders, helping them develop their leadership potential and advance in their careers.
- Coaching and guiding the team when needed to always thrive forward.
Postal Operator
MaltaPost P.l.c
03.2018 - 10.2022
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
Diploma - Diploma in Sports Studies (Level 3)
MCAST
Poala 07.2017 - 07.2017
GCE O'levels - 10 O'levels
Junior Lyceum Liceo
Hamrun 05.2014 - 05.2014
Uefa C Diploma - Football Coaching
Malta Football Association (MFA)
Ta' Qali, Malta 05.2023 - 05.2025
Skills
Team supervision
Teamwork and collaboration
Work planning
Team motivation
Performance improvements
Work coordination
Mentoring
Coaching
Timeline
Uefa C Diploma - Football Coaching
Malta Football Association (MFA)
05.2023 - 05.2025
Regulatory Orders Team Leader
HSBC Bank Malta P.l.c
10.2022 - Current
Postal Operator
MaltaPost P.l.c
03.2018 - 10.2022
Diploma - Diploma in Sports Studies (Level 3)
MCAST
07.2017 - 07.2017
GCE O'levels - 10 O'levels
Junior Lyceum Liceo
05.2014 - 05.2014
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