Dalton Graves
Billings
Summary
Experienced sales manager with a proven track record of driving growth and cultivating strong client relationships. Skilled in leading and developing teams to surpass sales targets and improve operational efficiency. Passionate leader excelling in fostering a collaborative and high-performing work environment through effective communication and leadership abilities.
Overview
6
6
years of professional experience
Work History
Retail Associate Manager
T Mobile Retailer
03.2025 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
- Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
- Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
Territory Sales Manager
OSL Billing
09.2024 - 03.2025
- Monitor and improve all stores in my territory month over month
- Hire and train new managers and sales reps
- Clear operations each day
- Hit sales goals for all locations and each representative to secure bonuses and commissions for myself and coworkers
- Communicate with the district manager and market director on a daily basis to ensure continued success in my role and territory
Regional Sales Manager
AT&T
07.2020 - 09.2024
- Conduct weekly coaching and one-on-ones with each sales associate and manager
- Operated, promoted, and ran my own location
- Hired and trained reps into excellent sellers and even sales managers
- Completed daily training and operations
- Overachieved goals month to month
- Participated in classes for business and growth
- Spoke with the district manager on a daily basis to discuss continued improvement and development of myself and reps
- Attended local events and business meetings with small businesses to share ideas and build rapport
- Spoke with other managers within and outside my district to discuss different ways to promote traffic and success rate with each customer
Car Sales Expert
GMC & Cadillac
08.2019 - 06.2020
- Promoted myself and my website daily
- Spoke with customers every day to build relationships
- Handed out business cards to local businesses and friends and family
- Started and maintained my own book of business with returning clientsDeveloped and managed client relationships through proactive outreach and personalized sales strategies, building a sustainable customer base for luxury vehicle sales
Education
Associate of Science - Management
Colorado Technical University
Colorado SpringsSkills
- Sales
- Leadership
- Communication
- Marketing
- Training
- Couching
- Writing
- Learning
- Customer care
- Retail environment
- Speaking
- Cold calls
- Identifying buiness opportunities
- Resolving Escalation's
Timeline
Retail Associate Manager
T Mobile Retailer
03.2025 - Current
Territory Sales Manager
OSL Billing
09.2024 - 03.2025
Regional Sales Manager
AT&T
07.2020 - 09.2024
Car Sales Expert
GMC & Cadillac
08.2019 - 06.2020
Associate of Science - Management
Colorado Technical University
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