Dana Lee
Livingston,MT
Summary
Dynamic and results-driven professional with over 2.5 years of experience in airport ramp operations seeking to transition into sales. Well-versed in logistics management and ground service coordination, combining a strong emphasis on safety with the ability to adapt to dynamic environments. Passionate about fostering relationships and understanding customer needs to drive success in sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Airport Ramp Lead and Operations Agent
Worldwide Flight Services
10.2022 - Current
- Oversaw efficient operation of assigned flights, ensuring all required services were completed, including loading and offloading baggage and managing ground equipment.
- Conducted weight and balance calculations for flights, and coordinated the boarding and deboarding process for passengers for up to 7 flights in a day
- Was the main communicator between the pilots, dispatch, customer service agents, and ramp crew
Landscape Laborer
Irrigation Innovations
05.2020 - 09.2022
- Delivered superior lawn care services, including mowing and maintaining irrigation systems for high end residential property's and commercial establishments
Cleaner and Customer Assistant
Kynon Noble
03.2019 - 05.2020
- Maintained cleanliness in the storefront, restocked inventory, and supported customer needs with a high level of service.
Education
Associate Program - Aerospace Science
Montana State University
Bozeman, MTSkills
- Strong Communication and Listening Skills
- Situational Awareness
- Problem Solving and Emotional Intelligence
- Leadership and Time Management
- Adaptability
- Operational efficiency
- Teamwork
- Multitasking Abilities
- Team leadership
- Decision-making
Certification
- Private Pilot License
- Instrument Pilot License
Timeline
Airport Ramp Lead and Operations Agent
Worldwide Flight Services
10.2022 - Current
Landscape Laborer
Irrigation Innovations
05.2020 - 09.2022
Cleaner and Customer Assistant
Kynon Noble
03.2019 - 05.2020
Associate Program - Aerospace Science
Montana State University
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