
U.S. Army National Guard Sergeant First Class with over 10 years of experience in enterprise communications and IT operations. Expertise in technical troubleshooting, help desk support, secure network systems configuration, and project coordination. Successfully managed over $1.3 million in IT equipment while delivering effective solutions in high-pressure environments. Recognized for leadership, customer service excellence, and cross-functional collaboration.
Served honorably in United States Army National Guard, advancing through positions of increasing responsibility. Executed missions in Kuwait, Iraq, and Syria, ensuring operational readiness and accountability to support mission success. Maintained professionalism in dynamic environments during domestic operations and overseas deployments, contributing to mission effectiveness. Cultivated leadership and teamwork skills, achieving mission objectives under demanding conditions and enhancing unit cohesion.
Coordinated patient care and administrative needs for adaptive reconditioning program supporting recovering soldiers.
Maintained accountability for $547,000 medical property book, ensuring compliance with army regulations and HIPAA standards.
Supervised training equipment readiness and resource management to enhance patient care quality.
Collaborated with medical providers, leadership, and support staff to achieve mission success.
Supported executive-level communications for the Chief of the National Guard Bureau during domestic and international operations by planning, coordinating, and executing secure communications missions. Managed accountability for more than $1.3 million in communications equipment while configuring, maintaining, and troubleshooting secure network and communications systems. Provided Tier I and Tier II technical support, coordinated with multiple Department of Defense organizations to resolve complex technical issues, and planned communications support for high-visibility operations. Successfully restored critical communications capabilities during time-sensitive executive missions by leading troubleshooting efforts across multiple agencies and commercial vendors to rapidly identify and implement technical solutions.