Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Wilcox

Billings

Summary

U.S. Army National Guard Sergeant First Class with over 10 years of experience in enterprise communications and IT operations. Expertise in technical troubleshooting, help desk support, secure network systems configuration, and project coordination. Successfully managed over $1.3 million in IT equipment while delivering effective solutions in high-pressure environments. Recognized for leadership, customer service excellence, and cross-functional collaboration.

Overview

10
10
years of professional experience

Work History

Soldier

United States Army
Billings
10.2025 - Current

Served honorably in United States Army National Guard, advancing through positions of increasing responsibility. Executed missions in Kuwait, Iraq, and Syria, ensuring operational readiness and accountability to support mission success. Maintained professionalism in dynamic environments during domestic operations and overseas deployments, contributing to mission effectiveness. Cultivated leadership and teamwork skills, achieving mission objectives under demanding conditions and enhancing unit cohesion.

Adapted Recondition Non Commision Officer

Medical Command, United States Army
Billings
02.2016 - Current

Coordinated patient care and administrative needs for adaptive reconditioning program supporting recovering soldiers.
Maintained accountability for $547,000 medical property book, ensuring compliance with army regulations and HIPAA standards.
Supervised training equipment readiness and resource management to enhance patient care quality.
Collaborated with medical providers, leadership, and support staff to achieve mission success.

Executive Communications Member

United States Army
Washington
10.2023 - 09.2025

Supported executive-level communications for the Chief of the National Guard Bureau during domestic and international operations by planning, coordinating, and executing secure communications missions. Managed accountability for more than $1.3 million in communications equipment while configuring, maintaining, and troubleshooting secure network and communications systems. Provided Tier I and Tier II technical support, coordinated with multiple Department of Defense organizations to resolve complex technical issues, and planned communications support for high-visibility operations. Successfully restored critical communications capabilities during time-sensitive executive missions by leading troubleshooting efforts across multiple agencies and commercial vendors to rapidly identify and implement technical solutions.

Education

High School Diploma -

Billings Senior High School
Billings, MT
05-2016

Bachelor of Science - Political Science And Government

Montana State Billings
Billings, MT
07-2026

Skills

  • Project management
  • Effective communication
  • Team collaboration
  • Technical troubleshooting
  • Leadership development
  • Administrative coordination
  • Technical support
  • Team coordination
  • Resource management
  • Hardware installation
  • Network maintenance
  • Mobile device management
  • Desktop technical support
  • Help desk management
  • AV equipment management
  • Peripheral maintenance
  • Time management
  • Data analysis
  • Strategic planning

Timeline

Soldier

United States Army
10.2025 - Current

Executive Communications Member

United States Army
10.2023 - 09.2025

Adapted Recondition Non Commision Officer

Medical Command, United States Army
02.2016 - Current

High School Diploma -

Billings Senior High School

Bachelor of Science - Political Science And Government

Montana State Billings
Daniel Wilcox