Daphne Cutajar
Executive - EU Funds
Qormi
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Executive
Jobsplus
- Answering client and employer emails and calls
- Liaising with other entities for processing of applications
- Communicating with employers to request any necessary feedback
- Apply due diligence checks on incoming applications
- Vetting employment licenses' applications thoroughly and making sure that work permits issues are in line with the current laws and regulations
- Keeping excel sheets and databases up to date
- Holding weekly meetings with the rest of the team to discuss the way forward on complicated cases
- Coming up with solutions and ideas on how to proceed with new forms of feedback provided from clients/employers.
Senior Clerk
Jobsplus
03.2019 - Current
- Greeting customers and registering applications
- Updating of excel and web database
- Issuing acknowledgement letters
- Sort and register incoming post
- Issuing of grant agreements
- Communicating with other entities regarding double funding
- Filing of documents and making sure that the filing system is easily accessed for the rest of the team
- Responsible for the generic inbox of the scheme and handling all incoming emails
- Advising employers about the reimbursement process and briefly vetting documents for correctness.
Office Administrator
Mdina Glass
01.2019 - 04.2019
- Answering e-mail and phone queries
- Data inputting of stock codes
- Issuing shop orders and ensuring they are delivered on time
- Maintaining the company website
- Organizing shipment for foreign orders.
Call Centre agent
Centrecom Ltd
09.2018 - 12.2018
- Answering customer queries with regards to tax.
Junior Administrative Officer
Identity Malta
04.2014 - 09.2018
- Checking and approving ID card and passport applications and ensuring that all details (addresses, names and surnames) are entered in the correct format
- Directing clients to the right departments in case of any mistakes in their application and advise them on the documentation needed
- This required a lot of double checking on my part so as to make sure that documents were issued in the right format and with no errors in the details
- Ordering supplies for the office, answering e-mail and telephone queries, vetting and filing of applications, managing petty cash, issuing travel documents, informing HR about any leave or sick days taken by the other employees and dealing with foreign embassies.
Shop Salesperson
Leri & Co
11.2012 - 04.2014
- Helping customers and cashing the items they bought.
Shop Salesperson
Michele Peresso Ltd
11.2010 - 11.2011
- Helping customers and keeping my area neat and organized
- Helping co-workers in various tasks and learning how to work in a team.
Shop Salesperson
Viset Malta
05.2010 - 12.2010
- Helping customers and cashing the items they bought.
Education
VET Award for Graphic Design Associate w/Adobe Creative Suite MQF Level 5 -
ICE Malta
2020
Matriculation Certificate - undefined
G.F Abela Junior Lyceum
10.2008 - 06.2010
O-level Certificate - undefined
Maria Regina Junior Lyceum
09.2003 - 06.2008
Skills
Communication & Interpersonal Skills
Organizational Skills
Critical Thinking
Microsoft OfficeMicrosoft ExcelMicrosoft Word
Outlook
Graphic Design
Personal Information
- Place of Birth: Malta
- Date of Birth: 03/05/92
- Gender: Female
- Nationality: Maltese
- Marital Status: Single
Timeline
Senior Clerk
Jobsplus
03.2019 - Current
Office Administrator
Mdina Glass
01.2019 - 04.2019
Call Centre agent
Centrecom Ltd
09.2018 - 12.2018
Junior Administrative Officer
Identity Malta
04.2014 - 09.2018
Shop Salesperson
Leri & Co
11.2012 - 04.2014
Shop Salesperson
Michele Peresso Ltd
11.2010 - 11.2011
Shop Salesperson
Viset Malta
05.2010 - 12.2010
Matriculation Certificate - undefined
G.F Abela Junior Lyceum
10.2008 - 06.2010
O-level Certificate - undefined
Maria Regina Junior Lyceum
09.2003 - 06.2008
Executive
Jobsplus
VET Award for Graphic Design Associate w/Adobe Creative Suite MQF Level 5 -
ICE Malta