Darcee Myers
Billings,MT
Summary
Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
33
33
years of professional experience
Work History
Manager, ENT, Audiology, & Facial Plastics
Billings Clinic
12.2021 - Current
- Manages and motivates teams in Otolaryngology, Audiology, and Facial Plastics to be productive and engaged in work.
- Evaluates employee performance and conveyed constructive feedback to improve skills.
- Uses organizational expertise, customer service skills and analytical nature to resolve patient concerns and promote loyalty.
- Successfully manages budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
Technical Lead ENT
Billings Clinic
09.2001 - 12.2021
- Provided clinical support for seven Otolaryngology physicians by rooming patients, taking vital signs, scheduling surgeries, and triaging patient symptoms/problems.
- Provided educational expertise and mentoring to junior team members.
- Organized call schedule for physicians including outside providers participating in trauma call
- Maintained compliance records for all team members for annual education requirements
- Assisted department manager with special projects, such as process improvement and procedural changes within the department and organization.
Human Resources Recruiter
Billings Clinic
03.1996 - 05.2021
- Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Recruited talented, diverse and qualified candidates for employment.
Claims Specialist/Systems Administrator
Streeter Brothers Insurance
05.1990 - 03.1996
- Processed insurance claims for customers with various insurance companies, tracking progress and ensuring end result was satisfactory for each customer.
- Performed software installations and upgrades to newly implemented computer system.
- Processed payroll and other billing functions as requested
Education
Liberal Arts And General Studies
MSU-Billings
Billings, MTSkills
- Scheduling and Coordinating
- Procedural Streamlining
- Budgeting and Cost Control
- Key Performance Indicators (KPI)
- Employee Training
- Finance and Accounting Operations
- Managing Employee Relations
- Managing Operations and Efficiency
- Administration and Reporting
Timeline
Manager, ENT, Audiology, & Facial Plastics
Billings Clinic
12.2021 - Current
Technical Lead ENT
Billings Clinic
09.2001 - 12.2021
Human Resources Recruiter
Billings Clinic
03.1996 - 05.2021
Claims Specialist/Systems Administrator
Streeter Brothers Insurance
05.1990 - 03.1996
Liberal Arts And General Studies
MSU-Billings
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