David Downey
Billings
Summary
Dynamic professional with extensive experience in inventory management and safety compliance at Boise Cascade. Proven ability to operate forklifts efficiently while enhancing customer service through strong communication skills. Recognized for significant improvements in shipment efficiency and meticulous record-keeping, contributing to seamless logistics and exceptional operational performance. Aiming to leverage expertise in a challenging role that fosters continuous improvement in supply chain operations.
Overview
24
24
years of professional experience
Work History
Material Handler
Boise Cascade
Billings
10.2008 - Current
- Protected company inventory by maintaining and organizing storage areas.
- Maintained accurate inventory records of all received items.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used scanners to track parcel information, condition or receipt.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Palletized boxes to increase movement and shipment efficiency.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Inspected incoming shipments for damage or discrepancies.
Sales Associate
Batteries Plus Bulbs
Billings
04.2010 - 04.2013
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assessed customer needs to provide assistance and information on product features.
- Processed transactions using a point-of-sale system.
Assistant Manager
Walmart
Billings
11.2000 - 09.2008
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Upsold additional items based on customer interests and needs.
- Placed special orders or called other stores to find desired items.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered store and merchandise questions and led customers to wanted items.
Education
Associate of Science - Automotive Engineering
College of Southern Idaho
Twin Falls, ID07-1999
Skills
- Inventory management
- Equipment operation
- Safety compliance
- Forklift operation
- Shipping logistics
- Data entry
- Customer service
- Effective communication
- Customer needs assessment
- Product knowledge
Accomplishments
- Received an exemplary sales award from Boise Cascade.
- On the winning safety team on 3 different occasions.
Volunteer Work
- Regular volunteer mechanic at local nonprofit organization, Family Promise of Yellowstone Valley. Teaching and assisting homeless families with vehicle issues.
Affiliations
- Participate with my daughter in 4H Shooting Sports in Billings, MT
Timeline
Sales Associate
Batteries Plus Bulbs
04.2010 - 04.2013
Material Handler
Boise Cascade
10.2008 - Current
Assistant Manager
Walmart
11.2000 - 09.2008
Associate of Science - Automotive Engineering
College of Southern Idaho
Similar Profiles
Frank HornFrank Horn
Senior Customer Service Representative at Boise Cascade Engineered Wood ProductsSenior Customer Service Representative at Boise Cascade Engineered Wood Products
Jacob O’HaraJacob O’Hara
Door Shop Worker at Boise CascadeDoor Shop Worker at Boise Cascade
Justyn WestenseeJustyn Westensee
Heavy Equipment Operator at Boise CascadeHeavy Equipment Operator at Boise Cascade