Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Garcia

Butte

Summary

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

4
4
years of professional experience

Work History

Barista

Florence Coffee Company
12.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Kennel Attendant

Logan’s Run Pet Boarding
09.2023 - Current
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
  • Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
  • Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
  • Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
  • Contributed to a well-maintained facility by performing general maintenance tasks such as painting, minor repairs, and landscaping.
  • Assisted in administrative duties such as record keeping, appointment scheduling, and inventory management for efficient kennel operations.

Retail Sales Associate

Murdochs
06.2024 - 12.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Prioritized helping customers over completing other routine tasks in store.

Supervisor

Jamocha Junction
05.2021 - 08.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Handled daily monetary transactions including banking.
  • Maintained and restocked inventory including shopping.

Education

GED -

Homeschool
Butte, MT
05-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Counting back change
  • Cleanliness
  • Decision-making
  • Menu memorization
  • Professional demeanor
  • Up-selling
  • Multitasking and organization
  • Speedy and efficient

Timeline

Barista

Florence Coffee Company
12.2024 - Current

Retail Sales Associate

Murdochs
06.2024 - 12.2024

Kennel Attendant

Logan’s Run Pet Boarding
09.2023 - Current

Supervisor

Jamocha Junction
05.2021 - 08.2023

GED -

Homeschool

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Savannah Garcia