Denise Galea Pirotta

Human Resources

• Manage the full employee lifecycle : recruitment, onboarding, contracts, documentation, TCN work permits and offboarding.
• Maintain accurate employee records and ensure compliance with HR policies and employment laws.
• Coordinate monthly payroll.
• Administer employee benefits and leave tracking.
• Assist with performance reviews, training programmes and professional development.
• Support internal communication and employee engagement activities.
• Handle day-to-day HR queries from staff in a professional and confidential manner.

Administration

• Co-ordinate the monthly payment run to creditors.
• Oversee the smooth running of the office, including supplies, maintenance and equipment.
• Managing projects which the company embarks on from time to time.
• Supervise and support the Senior Associate Administration in delivering front office, filing and general administrative duties.
• Assist with document filing, data entry and firm-wide communications.

Self-motivated, with a strong sense of personal responsibility.

• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Paid attention to detail while completing assignments.
• Organised and detail-oriented with a strong work ethic.
• Resolved problems, improved operations and provided exceptional service.
• Proved successful working within tight deadlines and a fast-paced environment.

June 2014 - December 2022

Coordinator Sales

Staff Travel

• Coordinated and raised reservations for staff travelling on duty for Air Malta and other airline staff and leisure bookings for Air Malta staff (including former employees).
• Liaised with other airlines for staff travel agreements and co-ordination of Air Malta staff duty travel.

Medical

• Raising reservations for passengers travelling abroad to receive medical treatment including bookings of stretchers, incubators and leg elevations.
• Daily communication with the Treatment Abroad section at Mater Dei Hospital and British High Commission in London for these bookings.
• Assisting passengers travelling on leisure and having medical needs or travelling with medical equipment, including the use of guide dogs.
• Communication and co-ordination with the Company's Aeronautical specialist for certification of passengers having medical needs.
• Communication and co-ordination with various departments involved in the assistance of providing medical assistance to passengers.

October 2007 - May 2014

Coordinator Human Resources Department

• Daily monitoring of sick and injury leave records for the whole Company.
• Setting up of medical boards.
• Input of staff records in airline system used for staff bookings on other airlines.
• Record keeping of Air Malta staff travel (including former employees).
• Raising of requisitions related to expenses for the Human Resources Department.
• Organising boards of discipline.
• Attending industrial tribunals on behalf of the Company.
• Liasing with the Office of the Ombudsman for any documentation required from the Company.
• Involved in the recruitment process when needed.

December 1993 - October 2007 with a career gap between October 2004 and October 2006 on maternity and childcare leave.

Assistant Officer Finance Department

• Held the post of clerk and was promoted to Assistant Officer.
• Processing of various invoices from other airlines in relation to expenses incurred at foreign airports.
• Raising of and monitoring payments in relation to invoices referring to UK Charter Operations.
• Inputting of invoices in Oracle Financials system.

April 1993 - December 1993

Clerk Human Resources Department

• Daily monitoring of sick leave.
• Assistant to Group Head Human Resources secretary in the day-to-day running of office.