Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Denise Galloway

South Point Blk C No. 3, Triq Il-Knisja, BBugia

Summary

Sales professional with proven track record in supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results.


Possesses excellent communication and organizational skills.

Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.


Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

27
27
years of professional experience

Work History

Sales Assistant

Coccinelle
03.2025 - 06.2025
  • Assisted customers in product selection, providing personalized recommendations and enhancing shopping experience.
  • Supported sales team by organizing promotional materials and maintaining visual merchandising standards.
  • Processed customer transactions efficiently using point-of-sale systems, ensuring accurate financial handling.
  • Collaborated with team members to address customer inquiries and resolve issues promptly.
  • Maintained cleanliness and organization of sales floor, contributing to an inviting store atmosphere.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Sales Assistant

Eastern Market
05.2021 - 03.2024
  • Daily operations of a convenience store.
  • Managed inventory levels by tracking stock movements and assisting with replenishment processes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Operation of the cheese counter; advising customers and ensuring hygiene standards.

Supervisor

Hard Rock Cafe
05.2001 - 03.2014
  • Part of the restaurant's ongoing management team.
  • Directed daily operations, ensuring adherence to company policies and standards.
  • Mentored staff to enhance service quality and team performance.
  • Implemented training programs to improve employee skills and retention rates.
  • Coordinated inventory management, optimizing supply levels and minimizing waste.
  • Oversaw opening, running and closing duties.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Managed staff schedules, budgets and daily operations.
  • Ordering and delivery verification.
  • Ensuring service quality and safety compliance.

Waitress

Argentinian Steak House
08.1998 - 04.2001
  • Provided exceptional customer service, ensuring timely order delivery and satisfaction.
  • Managed multiple tables efficiently, prioritizing tasks in fast-paced environment.
  • Trained new staff on restaurant procedures and menu offerings.
  • Collaborated with kitchen staff to maintain smooth service flow and resolve issues.
  • Processed payments accurately and handled cash register operations.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Viewforth High School
Kirkcaldy

Dysart Primary School
Kirkcaldy

Skills

  • Goal oriented
  • Task prioritization
  • Team collaboration
  • Customer service
  • Friendly and helpful
  • Adaptable and flexible
  • Attention to detail

Languages

English
Bilingual or Proficient (C2)
Maltese
Advanced (C1)
Italian
Beginner (A1)

Timeline

Sales Assistant

Coccinelle
03.2025 - 06.2025

Sales Assistant

Eastern Market
05.2021 - 03.2024

Supervisor

Hard Rock Cafe
05.2001 - 03.2014

Waitress

Argentinian Steak House
08.1998 - 04.2001

High School Diploma -

Viewforth High School

Dysart Primary School

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Denise Galloway