Summary
Overview
Work History
Education
Skills
LANGUAGE SKILLS
Certification
Range firearm courses
Gym
Brazilian Jiu-Jitsu
Timeline
Generic
Denzel Simonini

Denzel Simonini

St.Paul's Bay

Summary

I am a patient, dedicated, and outgoing individual with a strong work ethic. I value feedback from my superiors and consistently strive to execute my responsibilities to the highest standard. I am committed to continuous learning and development, always seeking to acquire new skills. Additionally, I work effectively within a team, collaborating to achieve shared goals and ensuring success in every project.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Call Centre Agent

Centrecom Limited
07.2021 - 09.2021
  • Managed a high volume of incoming calls and emails with professionalism and efficiency, ensuring timely responses to all inquiries.
  • Collected and recorded accurate client details for internal records and follow-up purposes.
  • Scheduled, rescheduled, and cancelled appointments in coordination with client needs and company availability.
  • Relayed client information and important updates to management and relevant team members for further action.
  • Assisted clients with a wide range of queries, providing clear, helpful information and ensuring a positive customer experience.
  • Maintained organized records of client interactions and appointment schedules for streamlined operations.

Shop Assistant

Maypole
12.2021 - 03.2022
  • Operated the Point of Sale (POS) system efficiently to process transactions accurately and promptly.
  • Handled cash, provided correct change, and ensured smooth and friendly checkout experiences for customers.
  • Greeted customers warmly, offering assistance and product knowledge to enhance their shopping experience.
  • Served customers at the bread counter, ensuring high standards of hygiene and customer service.
  • Bake fresh bread and pastries daily, maintaining quality and freshness in line with company standards.
  • Received, unpacked, and organized incoming stock, ensuring timely replenishment of shelves and displays.
  • Stacked and refilled product displays, maintaining a clean, tidy, and visually appealing retail space.
  • Carried out routine cleaning of the shop floor and display areas, ensuring a safe and welcoming environment.
  • Balanced and closed the till at the end of each shift, maintaining accurate financial records and accountability.

Warehouse Assistant

Piscopo Gardens
02.2023 - 11.2024
  • Accurately processed and entered supplier invoices into the company’s inventory and accounting systems, ensuring seamless record-keeping.
  • Conducted thorough inspections of delivered stock to verify quantity, quality, and compliance with order specifications.
  • Operated pelletizing equipment efficiently, adhering to safety protocols and production standards.
  • Managed the retrieval and preparation of stock from warehouse storage, supporting timely dispatch and restocking.
  • Maintained a clean, safe, and organized warehouse environment, contributing to operational efficiency and compliance.
  • Utilized the company’s digital stock management system to track inventory levels, monitor stock movement, and update records in real time.
  • Applied correct pricing to new inventory items based on internal pricing strategies and market standards.
  • Reorganized stock layouts and storage solutions to improve accessibility, reduce retrieval times, and support lean warehouse practices.

Delivery Driver / Plant Maintenance

Piscopo Gardens
03.2022 - 02.2023
  • Provided regular maintenance of indoor plants in offices and supermarkets, including expert pruning and watering to ensure plant health and longevity.
  • Delivered a variety of plants and related products to supermarkets and residential homes, maintaining excellent customer service and timely logistics.
  • Arranged, organized, and cleaned product displays and shelves to enhance visual appeal and improve the customer shopping experience.
  • Handled the removal and return of plants that were no longer healthy or presentable, ensuring store displays remained fresh and attractive.
  • Prepared and packed plant orders for supermarket deliveries, ensuring accuracy and safe transport.
  • Installed and positioned plants in office and home environments, creating aesthetically pleasing and functional arrangements.
  • Replaced dead or damaged plants with fresh stock to maintain high-quality displays and customer satisfaction.
  • Maintained company vehicle to ensure it remained roadworthy, safe, and in optimal working condition at all times.

Police Constable

The Malta Police Force
05.2024 - Current
  • Patrolling: Conduct regular patrols in assigned areas to maintain public order and safety.
  • Responding to Calls: Answer emergency and non-emergency calls, providing assistance and resolving issues as needed.
  • Crime Prevention: Engage in activities aimed at preventing crime, such as community policing and educational programs.
  • Investigating Crimes: Investigate reported crimes by gathering evidence, interviewing witnesses, and preparing reports.
  • Arresting Suspects: Apprehend and detain individuals suspected of committing crimes, following legal procedures.
  • Traffic Control: Manage and direct traffic, enforce traffic laws, and investigate traffic accidents.
  • Maintaining Public Order: Respond to public disturbances, manage crowds at events, and ensure public safety.
  • Community Engagement: Build relationships with community members, attend public meetings, and address community concerns.
  • Writing Reports: Document incidents, arrests, investigations, and other activities in detailed reports.
  • Court Appearances: Provide testimony and present evidence in court proceedings as required.
  • Handling Evidence: Secure, document, and manage evidence related to crimes and investigations.
  • Emergency Assistance: Provide first aid and support during emergencies, including natural disasters and accidents.
  • Collaboration: Work with other law enforcement agencies, emergency services, and community organizations.
  • Training and Development: Participate in ongoing training to stay updated on laws, procedures, and best practices.
  • Enforcing Laws: Enforce local, state, and federal laws, and issue citations or warnings when appropriate.
  • Public Education: Conduct public awareness programs on crime prevention, safety, and legal issues.

Education

Level 3 Diploma - Security, Enforcement and Protection

MCAST
Paola, Malta
06-2021

School Leaving Certificate -

Kullegg Maria Regina
Mosta, Malta
06.2020

Skills

  • WORD
  • One Drive
  • Microsoft office
  • Outlook
  • G-mail
  • Microsoft Powerpoint
  • Microsoft Excel
  • Power Point
  • Microsoft Word
  • Microsoft Teams
  • Good listener and communicator
  • Empathic listener
  • Patrol techniques
  • Crime prevention
  • Report writing
  • Surveillance techniques
  • Physical fitness
  • Defensive tactics training
  • De-escalation techniques
  • Emergency vehicle operation
  • Firearms proficiency
  • Foot patrolling
  • First aid
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Multitasking Abilities
  • Team building and development
  • Problem-solving abilities
  • Computer skills
  • Active listening
  • Effective communication

LANGUAGE SKILLS

Mother tongue(s): MALTESE | ENGLISH

Certification

  • CTA pistol course, Brothers in Arms - 13th October 2024 at Gun Blast Range.
  • Basic Fire Awareness Training - 26th February and 7th March 2024.
  • Advanced First Aid including Basic First Aid, AED & Paediatrics, Malta Red Cross - 4th April 2024.
  • Basic Training for Police Constables, Academy of Disciplined Forces - November 2023 - May 2024.
  • 1st in Practical Subjects, Academy of Disciplined Forces - 29th May 2024.
  • Basic Firearms Safety & Handling Course, Direct Action Shooting Academy - 27th April 2024.

Range firearm courses

Completing a range of firearms courses has greatly enhanced my confidence in safely and effectively handling firearms, which is essential in a law enforcement setting. The training emphasized not only technical proficiency—such as proper grip, stance, and accuracy—but also critical elements like situational judgment, safety protocols, and stress management. Through repeated practice and real-life scenario training, I developed a strong sense of responsibility, discipline, and control when handling firearms. These courses have prepared me to respond confidently and appropriately in high-pressure situations, reinforcing the professionalism and accountability required in law enforcement.

Gym

Going to the gym is important to me not just for physical health, but for mental well-being as well. Regular exercise helps me clear my mind, reduce stress, and improve my overall mood. It gives me a sense of structure and purpose, especially on busy or overwhelming days. Mentally, the gym acts as a reset—whether I’m lifting weights, doing cardio, or just focusing on movement, it allows me to let go of negative thoughts and focus on something productive. Over time, it’s helped build my confidence, discipline, and resilience, all of which carry over into other areas of my life.

Brazilian Jiu-Jitsu

Brazilian Jiu-Jitsu has pushed me to grow both physically and mentally, especially through competition. Training for tournaments gives me clear goals to work toward and forces me to stay disciplined with my routine, diet, and mindset. It sharpens my technique, timing, and decision-making under pressure, where every second and every move counts.

Competing also tests my mental toughness—it teaches me how to manage nerves, stay calm under stress, and bounce back from setbacks. Win or lose, each match is a learning experience that fuels my motivation to improve. BJJ has taught me how to stay focused, adaptable, and composed when things don’t go as planned—skills that translate far beyond the mats. It’s not just about physical dominance, but about strategy, patience, and resilience in high-pressure moments.

Timeline

Police Constable

The Malta Police Force
05.2024 - Current

Warehouse Assistant

Piscopo Gardens
02.2023 - 11.2024

Delivery Driver / Plant Maintenance

Piscopo Gardens
03.2022 - 02.2023

Shop Assistant

Maypole
12.2021 - 03.2022

Call Centre Agent

Centrecom Limited
07.2021 - 09.2021

Level 3 Diploma - Security, Enforcement and Protection

MCAST

School Leaving Certificate -

Kullegg Maria Regina
Denzel Simonini