Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Diana Driggers

214 Chestnut Ave, Glendive

Summary

Prepared for this role. Demonstrates strong effective communication, and instructional support. Focused on team collaboration and adapting to changing needs. Reliable and results-driven with passion for positive learning environment.

Library professional with experience in cataloging, circulation. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Reliable in organizing resources, assisting students and maintaining library systems.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Housekeeper

Spark Hotel By: Hilton
05.2025 - 06.2025
  • Maintained cleanliness and organization of assigned areas following established protocols.
  • Utilized cleaning equipment and supplies efficiently to ensure high standards of hygiene.
  • Assisted team members in completing daily cleaning tasks to support overall operations.
  • Learned and implemented safety practices for handling cleaning chemicals and tools.
  • Adapted quickly to changing priorities while maintaining focus on assigned duties.
  • Reported maintenance issues promptly to ensure uninterrupted service delivery.
  • Collaborated with colleagues to enhance workflow and improve service quality.
  • Followed checklists for deep cleaning tasks to achieve thoroughness in all areas cleaned.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Breakfast Attendant /Hotel Housekeeper

Astoria Hotel
06.2023 - 05.2025
  • Prepared and served breakfast items, ensuring presentation and quality standards met.
  • Maintained cleanliness of dining area, adhering to health and safety regulations.
  • Assisted guests with inquiries, providing exceptional customer service experience.
  • Monitored inventory levels, restocking supplies as necessary to meet demand.
  • Implemented effective food storage practices, minimizing waste and ensuring freshness.
  • Adapted quickly to changing environments during peak service hours, maintaining efficiency.
  • Supported training of new team members on breakfast service procedures and standards.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.

Customer Service / Returns Cashier / Cashier

Home Depot
04.2008 - 12.2018
  • Processed customer returns efficiently, ensuring compliance with company policies and procedures.
  • Assisted customers with product inquiries, enhancing overall satisfaction and support experience.
  • Maintained accurate records of returned merchandise for inventory management purposes.
  • Collaborated with team members to streamline return processing workflows, reducing turnaround times.
  • Resolved customer complaints related to returns effectively, promoting positive relationships with clientele.
  • Communicated effectively with both customers and colleagues to facilitate smooth operations within the returns department.
  • Trained new employees on returns procedures, contributing to a knowledgeable and efficient team.
  • Utilized point-of-sale systems to execute refunds and exchanges accurately and promptly.
  • Assisted customers in locating replacement items or issuing store credit, providing exceptional service during the return process.
  • Improved cash handling accuracy through meticulous attention to detail and adherence to best practices.
  • Reduced shrinkage by closely monitoring returns area for theft or misuse of store credit.
  • Maintained a clean and organized workspace, promoting a professional appearance within the returns department.
  • Utilized problem-solving skills to address unique return situations while complying with established policies.
  • Welcomed customers and helped determine their needs.

Proctor

Eucalyptus Elementary School
07.2010 - 05.2015
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

No Degree - Liberal Studies

San Bernardino Valley College
San Bernardino, CA

No Degree - Liberal Studies

Victor Valley College
Victorville, CA

High School Diploma -

Fontana High School
Fontana, CA
06-2001

Skills

  • Effective communication
  • Classroom organization
  • Classroom support
  • CPR and first aid
  • Teacher assistance
  • Computer skills
  • Student supervision
  • Student health and safety
  • Documentation
  • Arts and crafts
  • Friendly and outgoing
  • Computer assistance
  • Cataloging and shelving
  • Written and oral communication
  • Library services
  • Telephone etiquette
  • Material shelving
  • Customer relationship management
  • Damaged book removal
  • Cleaning and sanitizing
  • Attention to detail
  • Safe food handling
  • Food storage
  • Workplace safety
  • Problem-solving

Certification

  • American Red Cross

Adult, Child and Baby First Aid / CPR / AED

Certification: 01VPEVS EXP: 6/20/2027




  • State Food Safety Food Handler Card

Certification: 15fe31-j9kif98 EXP: Dec 6, 2025

Verify at www.statefoodsafety.com/Verify

ANSI Accredited



Timeline

Housekeeper

Spark Hotel By: Hilton
05.2025 - 06.2025

Breakfast Attendant /Hotel Housekeeper

Astoria Hotel
06.2023 - 05.2025

Proctor

Eucalyptus Elementary School
07.2010 - 05.2015

Customer Service / Returns Cashier / Cashier

Home Depot
04.2008 - 12.2018

No Degree - Liberal Studies

San Bernardino Valley College

No Degree - Liberal Studies

Victor Valley College

High School Diploma -

Fontana High School

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Diana Driggers