Diane Snyder
Butte
Summary
As a proven proactive Advanced Medical Support Assistant committed to delivering high-quality care to Veterans, I will continue with the same Patient Centered Care if awarded this career opportunity. I will be dedicated to carefully plan in depth teaching with an individualized learning approach. My goal would be to teach people well, meet them where they are, while providing them tools to be the most efficient, effective and successful employee for our team.
Overview
29
29
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Health Administration
Butte
04.2021 - Current
- Scheduled appointments across ISS, CPRS, VISTA, ICB, EPSI, ID Card, CTM to ensure efficient operations
- Collaborated with team members to enhance patient care and streamline processes
- Led team-focused initiatives to foster partnerships and improve service delivery
- Support our Veterans, their families, the CBOC and team daily
- Wraparound service with focus for the best outcome for our Veterans who served our country with humble heroism
- Efficient AMSA
- Encouraged team members to recognize and leverage each other's strengths.
- Demonstrated respect for all team members to foster a positive environment.
- Engaged in advocacy efforts to promote awareness and resources.
Medical Administrative Assistant
Butte-Silver Bow County Government
Butte
08.1997 - 03.2021
- Responsible for all aspects of scheduling individual & clinic immunization, WIC, Family Planning and Chemical Dependency Programs
- Collaborated with outside medical teams to coordinate patient care
- Utilized EMR charts effectively for patient documentation
- Inventoried and maintained Vaccine for Children (VFC) Program reports, uploading data monthly to State of Montana for CDC compliance
- Coordinated all aspects of scheduling for individual and clinic immunization, WIC, Family Planning, and Chemical Dependency Programs.
Education
High School Diploma -
Butte High School
Butte06-1981
Skills
- Innovative Problem Solver
- Detail-oriented
- Efficient
- Organized
- Clear communicator
- Dependable
- Hard worker
- Empathetic
- Servant Leader
- Strong ethics
- Patient advocate
- Fair communicator
- Supporter of privacy
- HIPAA compliance
Volunteer Experience
- Worked as a Special Education Aide in Jr High and High School.
- Administered spelling tests weekly for two 4th grade classrooms.
- Taught Children's Church for several years.
- Taught computer classes to young children.
- Taught Parenting classes at a local school for at-risk parents.
- Volunteered at Head Start, helping in classrooms, riding the bus as an aide, helping on the playground, and being on the Parent advisory board.
- Served on the board for Early Head Start.
- Administered fluoride rinse to children in grade schools.
- Involved in The Home School Association serving many different functions.
- Mentored young women after they served their sentence at Riverside Correctional in Boulder, MT.
- Involved in prison ministries for almost 20 years.
- Participated as a Big Sister in The Big Brother-Big Sister Program.
- Owned and operated a small daycare for 10 years.
- Attended trainings and conferences for suicide prevention.
- Trained and involved in ACE (Adverse Childhood Experiences).
- Mentored women in Pre-Release drug programs in the community.
Timeline
Advanced Medical Support Assistant
Veterans Health Administration
04.2021 - Current
Medical Administrative Assistant
Butte-Silver Bow County Government
08.1997 - 03.2021
High School Diploma -
Butte High School