Douglas McCauley
Boulder
Summary
Compassionate Direct Support Professional with expertise in crisis intervention, client communication, and behavior monitoring. Committed to ensuring safety and fostering positive client relationships.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
State Of Montana
Boulder
09.2019 - 03.2024
- Assisted individuals with daily living activities and personal care tasks.
- Facilitated client-family communication to strengthen support networks.
- Monitored client behavior and reported changes to healthcare professionals.
- Implemented recreational activities to promote social engagement among clients.
- Ensured a safe environment by following health and safety protocols consistently.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in learning and developing new skills.
- Established trusting rapport with patients, ensuring continuity of quality care.
- Used approved crisis intervention techniques in emergency situations.
Commercial Truck Driver
Schnieder National
Helena
05.2015 - 06.2019
- Operated commercial trucks safely across regional and national routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Ensured compliance with DOT regulations, such as hours of service, weight limits.
- Maintained accurate logs of hours, mileage, and fuel usage to meet reporting requirements.
- Updated logs with timely and accurate information to meet internal requirements and DOT recordkeeping demands.
- Communicated effectively with clients to provide updates on delivery status.
- Coordinated with dispatch and logistics teams to manage and optimize delivery schedules.
- Communicated with dispatchers regarding route changes due to traffic or weather conditions.
- Resolved minor mechanical issues during trips, reducing potential delays.
- Performed pre-trip inspections of tractor and trailer before each trip.
- Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics.
- Utilized GPS navigation systems to locate destinations quickly and efficiently.
- Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
- Loaded, balanced, and secured product to safely transport goods.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Used road knowledge, traditional mapping and GPS applications to navigate.
- Kept vehicle clean and presentable to maintain solid company reputation.
- Maintained safe driving habits to protect property and general public on roadways.
- Verified accuracy of shipping documents including manifests, bills of lading.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Loaded and unloaded freight using appropriate equipment and tools safely.
Education
High School Diploma -
Jefferson High
Boulder, MT05-1983
Skills
- Crisis intervention
- De-escalation techniques
- Behavior monitoring
- Client advocacy
- Daily living support
- First aid and CPR
- HIPAA compliance
- Disability awareness
- Infection control procedures
- Problem solving
- Client communication
- Active listening
- Empathy and patience
- Behavior redirection
Timeline
Direct Support Professional
State Of Montana
09.2019 - 03.2024
Commercial Truck Driver
Schnieder National
05.2015 - 06.2019
High School Diploma -
Jefferson High