Ella Timlick
Columbia Falls
Summary
Detail-oriented professional with expertise in customer service and cash handling. Demonstrated success in efficiently resolving complaints, leading to increased customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service
Universal Athletics
Kalispell
04.2025 - 11.2025
- Provided accurate product information and addressed customer inquiries to enhance satisfaction.
- Handled cash, credit, and digital payments securely.
- Maintained cleanliness and organization of checkout area.
- Resolved customer complaints effectively, ensuring a positive experience and fostering loyalty.
- Restocked merchandise and ensured proper pricing display.
- Adhered to company policies for returns and exchanges, streamlining processes for customer convenience.
Concessions Worker
Big Sky Waterslides
Columbia Falls
06.2023 - 08.2023
- Assisted customers with menu selections, delivering friendly service to enhance customer satisfaction.
- Prepared and served food items following health and safety guidelines.
- Operated cash register, processing customer transactions to ensure smooth service.
- Maintained cleanliness and organization of concession stand area.
Education
General Studies
Columbia Falls High School
Columbia Falls06-2027
Skills
- Customer service and support
- Cash handling and transactions
- Food preparation and safety
- Problem resolution
- Team collaboration
- Merchandising strategies
Timeline
Customer Service
Universal Athletics
04.2025 - 11.2025
Concessions Worker
Big Sky Waterslides
06.2023 - 08.2023
General Studies
Columbia Falls High School