Ellee Leonard
Missoula
Summary
Compassionate Medical Assistant with a strong focus on patient scheduling, team collaboration, and customer service. Dedicated to enhancing patient experiences through effective communication and attention to detail.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Forefront Dermatology
Missoula, MT
12.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments for optimal clinic flow.
- Conducted patient intake, including medical history documentation and vital signs measurement.
- Educated patients on skincare treatments and post-procedure care instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Technician
The Springs in Missoula
Missoula, MT
09.2025 - 12.2025
- Assisted in performing routine diagnostic tests and procedures to support patient care.
- Maintained laboratory equipment and ensured proper functioning to uphold safety standards.
- Improved communication between departments by initiating regular updates on test status and availability of results.
- Administered patient care tasks, ensuring safety and comfort during procedures.
- Assisted in laboratory tests, contributing to accurate diagnostics and patient treatment plans.
- Collaborated with healthcare team to gather patient information and improve service delivery.
PCA/CNA
The Living Centre
Stevensville, MT
07.2024 - 09.2025
- Supervised daily operations of PCA team, ensuring compliance with care standards.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Documented patient care activities accurately in electronic health records systems.
- Trained and mentored new nursing assistants on best practices and procedures.
- Administered prescribed medications, maintaining accurate records of dosages.
- Collaborated with healthcare team to develop personalized care plans.
Cashier Team Lead
Super One
Hamilton, MT
09.2022 - 05.2023
- Supervised cashier team, ensuring efficient service and adherence to company policies.
- Trained new cashiers on register operations and customer service best practices.
- Resolved customer complaints promptly, promoting positive shopping experiences.
- Conducted inventory checks to ensure product availability and minimize stock discrepancies.
- Monitored team performance, providing feedback to foster professional development.
- Assisted customers by answering questions and fulfilling requests.
Education
Aesthetic Degree - Esthetics
Studio Beauty
Missoula, MT07-2025
Associate of Science - Microbiology
Brigham Young University Online
07-2024
Skills
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Staff management
- Healthcare regulations
- Attention to detail
- Team collaboration
- Team leadership
- Verbal and written communication
Timeline
Medical Assistant
Forefront Dermatology
12.2025 - Current
Medical Technician
The Springs in Missoula
09.2025 - 12.2025
PCA/CNA
The Living Centre
07.2024 - 09.2025
Cashier Team Lead
Super One
09.2022 - 05.2023
Aesthetic Degree - Esthetics
Studio Beauty
Associate of Science - Microbiology
Brigham Young University Online