Crafted high-quality beverages with precision and attention to customer preferences.
Maintained customer satisfaction and established relationships throughout work environment
Managed inventory levels, ensuring timely restocking of supplies to meet demand.
Implemented efficient workflow processes to improve service speed during peak hours.
House Keeper
C’mon Inn
Missoula, MT
04.2024 - 10.2024
Clean and organize rooms, Wiping down surfaces in rooms in timely manner, Cleaning on average 15 rooms a day from 9am to 3pm, Providing excellent service to all in need, Transport bed linens and towels from laundry room to making new beds.
Assistant Manager
Starbucks
Polson, MT
01.2023 - 03.2024
Provided excellent customer service by responding to inquiries quickly and professionally, Placed order with supplies for delivery of products required for daily operations, Trained new baristas on company policies and procedures regarding food and safety standards, Kept up to date records of sales daily, monthly, and quarterly, Tracked all inventory and sale merchandise
Server/Hostess
Femme Nu
Honolulu, HI
04.2022 - 10.2022
Managed customer interactions with a collaborative approach, Ensures smooth operations during peak hours, Displayed enthusiastic service etiquette, Resolved conflicts ensuring customer satisfaction
Certified Barista/ Barista Trainer
Barista
Polson, MT
01.2020 - 04.2022
Managed daily operations ensuring smooth workflow, Maintained kiosk with a smooth flow and speedy outcome, Fostered positive customer experience, Resolved customer complaints enhancing brand reputation
Cashier/Server/Cook
Malt shop
St.Ignatius, MT
10.2021 - 03.2022
Operating all transactions with cash register, Cleaned/Food prepped, Cutting edge customer service, Efficiently prepared and served customers enhancing service speed and accuracy