Overview
Work History
Education
Skills
Timeline
Generic

Erica Dana

Butte

Overview

22
22
years of professional experience

Work History

Temp Worker

Express Employment
04.2024 - 03.2025
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.

Office Manager

Littl Johns Portables and Septic
02.2022 - 03.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Used the computer program service core for many things to maintain the office, make routes for 5 truck drivers, and keep tally of toilets, and toilet numbers out in the field.

Server/Bartender

Bert & Ernies Restaurant
10.2018 - 12.2022
  • Served patrons and maintained cash register; executed end-of-night balance.
  • Handled transactions swiftly using POS technology.
  • Worked between the restaurant, catering rooms, and wine bars
  • Have my RServing license

Appliance Specialist

Home Depot Inc.
02.2020 - 08.2022
  • Recommended related merchandise based on client needs and preferences.
  • Provided expertise in appliance sales, bathroom remodels, carpet measures, and paint services.
  • I worked closely with all vendors, helped customers qualify for Home Depot Credit, set up deliveries for appliances, and stayed in close contact with all customers until they were satisfied with all purchases and delivery
  • Managed in-store collection of web-based orders.
  • I maintained the condition and appearance of my assigned areas

Web Designer & Office Manager

Autotrix Signs & Graphics
01.2019 - 11.2019
  • I was the point of contact for business owners and customers coming in wanting logos, vehicle wraps or signs designed
  • I was responsible for overseeing general office operation
  • Answering phones, creating invoices and imputing received payments using Quickbooks
  • I worked with SAI FLEXI 12, Versaworks Printing, and Adobe Illustrator to Design and print the following examples: Banners, Realtor Signs and riders, Large metal signs, Business windows, Car wraps, and more
  • I used laminated media, cut and weed, and masked final product

Pre-K Teacher

Youth of the Rockies – Lil' Explorers
01.2003 - 12.2018
  • Managed early childhood learning environment.
  • Developed tailored plans to support children in achieving success within their surroundings.
  • Stayed First Aid & CPR certified, retaking the program every 2 years.
  • Was a licensed Primary Caregiver thru Child Care Licensing - Montana DPHHS
  • Completed classes at Montana State University - Montana early childhood project, for Child Development Associate. Hours and transcripts provided upon request

Education

Diploma -

Butte High School
Butte, MT

Skills

  • Strong teamwork skills
  • Customer Service
  • Dedicated team player
  • Ability to work independently
  • Excellent work ethic
  • Adobe InDesign
  • Adobe Illustrator
  • CPR/First Aid
  • Responsible Alcohol Sale & Server

Timeline

Temp Worker

Express Employment
04.2024 - 03.2025

Office Manager

Littl Johns Portables and Septic
02.2022 - 03.2024

Appliance Specialist

Home Depot Inc.
02.2020 - 08.2022

Web Designer & Office Manager

Autotrix Signs & Graphics
01.2019 - 11.2019

Server/Bartender

Bert & Ernies Restaurant
10.2018 - 12.2022

Pre-K Teacher

Youth of the Rockies – Lil' Explorers
01.2003 - 12.2018

Diploma -

Butte High School

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Erica Dana