Erica Hill
Great Falls
Summary
I am a dependable, detail-oriented independent and/or team player with strong skills. Ability to handle projects simultaneously with a high degree of accuracy.
I am seeking and looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills and problem-solving skills which will lead to a solid career for the future.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
07.2018 - 08.2018
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Worked front counter, drive-thru and other areas.
Crew Member
McDonald's
11.2018 - 02.2023
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Deescalated problems or complaints to relevant supervisor or manager for resolution.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated leadership skills in managing projects from concept to completion.
Loper/Ranch Hand Intern
Twin Sugars Ranch
01.2019 - 08.2023
- Maintained clean barns, stables, and other facilities for optimal animal welfare standards compliance.
- Expanded knowledge about sustainable agricultural practices by participating in educational workshops and seminars offered during the internship program.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Examined animals for signs of sickness and overall herd health.
- Led daily exercises for 10+ horses and leveraged opportunities to assess behaviors and correct problems early.
- Maintained condition of stock horses used to herd cattle.
- Demonstrated flexibility and adaptability by embracing new challenges and responsibilities throughout the internship period, contributing to personal growth as well as the overall success of the ranch operations.
- Played an integral role in seasonal activities such as hay baling or planting cover crops to support long-term land fertility goals.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Education
No Degree - Natural Horsemanship
The University of Montana - Western
Dillon, MT05.2026
High School Diploma -
C.M. Russell High School
Great Falls, MT05.2018
Skills
- Willingness to Learn
- Performance Improvement
- Equipment Management
- Dependable and Hardworking
- Time Management Skills
- Workplace Efficiency
- Clear Communication
- Heavy Lifting
Timeline
Loper/Ranch Hand Intern
Twin Sugars Ranch
01.2019 - 08.2023
Crew Member
McDonald's
11.2018 - 02.2023
Crew Member
McDonald's
07.2018 - 08.2018
No Degree - Natural Horsemanship
The University of Montana - Western
High School Diploma -
C.M. Russell High School
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